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Sales Account Coordinator, RCB AMET, P&B

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dsm-firmenich

2mo ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Sales & Business Development
  • Dubai

AI generated summary

  • You need a Bachelor's degree, 3 years in a similar role, strong SAP and IT skills, analytical business understanding, client relationship skills, and fluency in English; Arabic/French is a plus.
  • You will support account managers, handle customer projects, maintain commercial data, manage admin tasks, coordinate with teams, and ensure client satisfaction through effective communication and organization.

Requirements

  • Bachelor degree or equivalent
  • 3 years´ of experience in similar position, preferably experience in a commercial assistant role
  • In depth knowledge and usage of sales working processes and rules (strong SAP and IT skills, Excel, PowerPoint)
  • Good understanding of the business and analytical approach to support the sales mission
  • Ability to develop and maintain good working relationship with clients (mainly back office)
  • Fluent in English, Arabic and/or French is a plus

Responsibilities

  • Support account managers to reach objectives in the frame of defined strategies
  • Handle customer projects and build strong customer relationships
  • Ensure constant update of all commercial data
  • Order samples and control via SAP and Excel
  • Support sales executives to manage their accounts, both externally (with clients) and internally
  • Manage the projects administration, account management activities (such as customer data and products life cycle) and routine inquiries from clients
  • Handle customer projects: enter and follow up in project management tool according to established rules, coordinate activities with other functions involved, including sampling for clients and for consumer tests
  • Create and maintain new product introductions and discontinuation information
  • Manage all commercial data (MDM requests, CMIRs, prices and price conditions, M&L notices, product portfolio, products submitted etc)
  • Prepare and organize client meetings and submissions, take care of day to day client requests; collaborate with Customer Care to ensure client satisfaction
  • File and maintain all commercial documents, including contracts and agreements and perform general administrative tasks

FAQs

What location is this position based in?

This position is based in Dubai, UAE.

What are the main responsibilities of a Sales Account Coordinator?

The main responsibilities include supporting account managers, handling customer projects, managing commercial data, coordinating activities in project management, preparing client meetings, and maintaining commercial documents.

What qualifications are required for this position?

A Bachelor’s degree or equivalent and at least 3 years of experience in a similar role, preferably in a commercial assistant position, are required.

What skills are essential for success in this role?

Essential skills include strong SAP and IT skills, proficiency in Excel and PowerPoint, good understanding of sales processes, and the ability to build and maintain relationships with clients.

Is fluency in any specific languages required?

Fluency in English is required, and knowledge of Arabic and/or French is a plus.

What kind of working environment does dsm-firmenich offer?

dsm-firmenich offers a supportive environment that empowers individuals to make meaningful contributions, with opportunities for growth and advancement.

How does dsm-firmenich approach diversity and inclusion?

dsm-firmenich is fully dedicated to inclusion, using fair recruitment practices, diverse interview panels, and promoting a workplace where everyone can thrive without discrimination.

What should candidates do if they require assistance during the recruiting process?

Candidates who need assistance and are comfortable sharing their needs are encouraged to let the company know.

Are there opportunities for career advancement within this position?

Yes, there are opportunities for growth and advancement for individuals who embrace innovation and take initiative.

Can agencies submit applications for this position?

No, only direct applications from candidates are accepted; agencies are not permitted to submit applications or will not receive any fees.

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dsm-firmenich

Manufacturing & Electronics
Industry
10,001+
Employees

Mission & Purpose

We are dsm-firmenich – innovators in nutrition, health, and beauty. We bring progress to life by combining the essential, the desirable, and the sustainable. From our master perfumers and flavorists to our expert nutritionists and scientists, our trailblazing teams work closely with customers, supporting their ambitions with 150+ years of R&D expertise. With a passionate and talented team of close to 30,000 employees, we are determined to be a force for good. And to work together to positively impact people and planet.