FAQs
What is the main purpose of the Sales Administrator position?
The main purpose of the Sales Administrator position is to support sales representatives with administrative tasks primarily relating to client-facing activities.
What are the main responsibilities of a Sales Administrator?
The main responsibilities include providing responsive service to clients, maintaining client profiles, managing client orders, overseeing pricing records, creating estimates, handling invoicing, and preparing reports.
What skills are required for this role?
Required skills include excellent project management, organization skills, attention to detail, customer service and communication skills, strong interpersonal skills, analytical thinking, problem-solving, self-motivation, adaptability, and a results-driven focus.
What software will the Sales Administrator be using?
The Sales Administrator will use a project management system for client management and Microsoft Great Plains for customer account creation.
Who will the Sales Administrator collaborate with?
The Sales Administrator will work closely with the Production, Sales, and Billing teams within the organization.
Is prior experience necessary for this role?
While specific prior experience is not mentioned, relevant experience in sales administration or customer service would be beneficial for the role.
What kind of work environment can one expect at RWS?
RWS provides a diverse and inclusive work environment focused on collaboration, support, and the value of every language and culture, aiming to unlock global understanding.
Are there opportunities for professional growth in this position?
Yes, RWS encourages each employee to grow as an individual and excel in their careers.
What is the company’s stance on diversity and inclusion?
RWS embraces diversity, equity, and inclusion, promoting equal opportunity and providing a work environment free of discrimination and harassment.
Will the Sales Administrator need to perform tasks outside of their normal duties?
Yes, the Sales Administrator may be required to undertake additional duties that are consistent with their position and within their capabilities as the business needs change.