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Sales Advisor

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Wolseley Group

1mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Sunderland
  • Quick Apply

AI generated summary

  • You should have sales or customer service experience, be a dependable team player, eager to learn, and possess excellent communication skills for customer interactions.
  • You will serve customers at the trade counter, handle inquiries via phone and email, and perform warehouse tasks like picking, packing, and organizing deliveries and displays.

Requirements

  • Proven experience in sales or customer service
  • Dependable team player, prepared to support in all areas of the branch
  • Eagerness to learn, with a positive and enthusiastic attitude
  • Excellent communication skills and confidence interacting with customers

Responsibilities

  • Serving customers on the trade counter by understanding their specific needs and providing product recommendations.
  • Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude.
  • Completing general warehouse duties, including picking and packing orders, organising deliveries and merchandising displays to a high standard.

FAQs

What is the salary for the Sales Advisor position?

The salary for the Sales Advisor position is £24,610, plus bonuses and excellent benefits.

Where is the Sales Advisor position located?

The Sales Advisor position is located in Sunderland at the Plumb Centre.

What are the working hours for this role?

This is a full-time role working 40 hours per week, Monday to Friday, between 7.30am–4.30pm or 8am–5pm, with 1 in 2 Saturday mornings from 8am - 12 noon, paid at overtime.

What benefits are offered with this position?

Benefits include annual leave that increases with length of service, a generous pension scheme matched up to 9%, potential bonuses, enhanced maternity/adoption leave, and access to a range of online and high street discounts.

What type of customer service experience is required?

Proven experience in sales or customer service is required for this position.

Is this role focused on individual responsibilities or teamwork?

This role requires a dependable team player who is prepared to support in all areas of the branch.

What qualities are preferred in candidates for this position?

Candidates should have an eagerness to learn, a positive and enthusiastic attitude, and excellent communication skills with confidence in interacting with customers.

Is training provided for new employees?

Yes, the Wolseley Talent Guild provides opportunities to develop skills and build careers.

Are there opportunities for advancement within the company?

Yes, Plumb Centre provides opportunities for career development through their award-winning talent guild.

Do employees have access to health and wellbeing resources?

Yes, employees have access to free healthcare, the popular YuLife app, and a Cycle to Work scheme, among other wellbeing initiatives.

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Wolseley Group

Manufacturing & Electronics
Industry
1001-5000
Employees

Mission & Purpose

Wolseley Group is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade professionals. We supply 160,000 different products from three distribution centres to over 650 branches across the UK. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of a leading UK specialist distributor across plumbing, heating, cooling pipe and infrastructure products, you’ll have access to a wide variety of career opportunities.