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Sales Advisor (26 hours)

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ARKET

2mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Amsterdam
  • Quick Apply

AI generated summary

  • You should be customer-focused, proactive, curious, communicative, and interested in fashion, with good English skills and a willingness to learn and collaborate.
  • You greet customers, provide high-level service, assist in fitting rooms and at the cash desk, process deliveries, replenish stock, and create welcoming experiences with your team.

Requirements

  • Customer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations
  • Proactive; you use your initiative to provide customers with a memorable shopping experience
  • Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed
  • You listen to and show interest in others’ ideas and opinions
  • You’re honest and genuine in your approach
  • You are interested in fashion and trends
  • You are communicative, positive and open-minded
  • You’re willing to learn and adapt
  • You’re collaborative, inclusive and supportive of others
  • You have good English language skills

Responsibilities

  • As the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand.
  • You'll have the opportunity to provide customers with high-level service at every turn.
  • From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience.
  • Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.
  • Your role is essential in creating welcoming experiences that showcase the best of our brand.
  • With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire.
  • Together, in collaboration with your team, you’ll create moments that matter.

FAQs

What is the role of a Sales Advisor at ARKET?

The Sales Advisor greets customers, provides high-level service, assists at the cash desk and fitting rooms, processes deliveries, replenishes stock, and merchandises garments on the shop floor.

Is previous experience in customer service required for this position?

While previous experience in customer service and familiarity with fabrics are nice to have, they are not mandatory.

What qualities are you looking for in a candidate?

We are looking for candidates who are customer-focused, proactive, curious, honest, genuine, interested in fashion, communicative, willing to learn, collaborative, and have good English language skills.

What benefits do employees receive?

Employees receive attractive benefits, including a 25% staff discount usable on all H&M Group brands, and they are included in the H&M Incentive Program (HIP).

How does ARKET approach diversity and inclusion?

ARKET is committed to creating and maintaining inclusive, diverse, and equitable workplaces, taking various dimensions of diversity into consideration during the recruitment process.

Are there opportunities for development within the company?

Yes, we offer extensive development opportunities for our employees around the globe.

What is the mission of ARKET?

ARKET's mission is to democratize quality through widely accessible, well-made, durable products designed to be used and loved for a long time.

What does the Sales Advisor do to enhance the customer experience?

A Sales Advisor enhances the customer experience by initiating conversations, providing genuine assistance, and creating welcoming experiences that showcase the best of the brand.

What kind of team environment can I expect as a Sales Advisor?

As a Sales Advisor, you can expect a collaborative and supportive team environment where inclusion and teamwork are highly valued.

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ARKET

ARKET is a modern-day market offering essential products for men, women, children and the home.

Retail & Consumer Goods
Industry
501-1000
Employees
2017
Founded Year

Mission & Purpose

ARKET is a modern clothing and lifestyle brand that offers a wide range of apparel, accessories, home goods, and children’s products. Their ultimate mission is to democratise quality by providing well-made, durable, and timeless designs that promote sustainability and longevity in fashion. The purpose of ARKET is to inspire and enable customers to make thoughtful purchasing decisions by offering products that are ethically produced and environmentally responsible. They aim to create a seamless shopping experience that combines style, functionality, and sustainability, fostering a more mindful and sustainable approach to consumption.