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Sales Advisor

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You must be customer service-oriented, possess strong communication skills, have retail experience, good IT skills, and ideally have worked with a luxury fashion brand.
  • You will achieve sales targets, provide product information, promote shopping options, create a welcoming environment, process transactions, and adapt to store needs for customer satisfaction.

Requirements

  • Customer service focused
  • Good communication skills
  • Experience in retail industry
  • Good IT skills
  • Experience of working in a luxury fashion brand

Responsibilities

  • Achieve sales targets by demonstrating passion for the product and the brand
  • Provide accurate information about our product to the customer including features and benefits and stock availability
  • Promote our multi-channel shopping options to ensure maximum customer satisfaction
  • Provide an inviting and welcoming atmosphere for our customers
  • Process sales transactions with care and in line with company guidelines
  • Demonstrate flexibility in order to meet the needs of the store

FAQs

What are the working hours for the Christmas Sales Advisor position?

The position offers variable hours, tailored to meet the needs of the store during the Christmas season.

What is the main purpose of the Sales Advisor role?

The main purpose is to generate sales by delivering outstanding customer service and maintaining impeccable store standards to ensure customer loyalty.

What essential skills and experience are required for this role?

Essential skills include a customer service focus, good communication skills, and experience in the retail industry.

Is prior experience in luxury fashion brands required for this job?

No, prior experience in luxury fashion brands is desirable, but not required.

What types of benefits are offered to employees in this position?

Benefits include a uniform contribution, a future-focused pension plan, a rewarding referral program, comprehensive professional development, and an empowering work environment.

How do we handle sales transactions at the store?

Sales transactions are processed with care and in line with company guidelines to ensure accuracy and efficiency.

What is expected in terms of product knowledge for this role?

Employees are expected to provide accurate information about products, including features, benefits, and stock availability.

Are there opportunities for professional development in this role?

Yes, there are comprehensive professional development opportunities to help employees elevate their careers and reach their full potential.

How is teamwork valued in this job?

Collaboration and kindness are core values of our culture, emphasizing the importance of teamwork and celebrating successes.

Is knowledge of IT systems a requirement for this job?

Good IT skills are considered desirable but not essential for the position.

Come and Join the Crew World

Retail & Consumer Goods
Industry
1001-5000
Employees
1993
Founded Year

Mission & Purpose

Established in 1993, Crew Clothing Company is quickly becoming an icon in the market as a true British founded and inspired clothing brand. Our English heritage remains the backbone of the Company as we move from strength to strength helping our loyal customers become the best version of themselves. Moving forwards we are not only providing what we see as some of the best products on the market but supporting our talented and motivated Team Members across all areas of the business to become what we call ‘True Crew’. Our people are at the heart of what we