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Sales Advisor

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ProCook

2mo ago

Applications are closed

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Portsmouth

Requirements

  • Customer focused
  • Target oriented and driven to succeed financially
  • Team player
  • Clear effective communicator
  • Organized and able to plan own work
  • Works well under pressure
  • Attention to detail
  • Deadline oriented
  • Computer literate – word, excel, email/internet
  • Has an interest in the ProCook brand and product
  • Has a positive outlook and demeanour

Responsibilities

  • Provides excellent customer service and actively sells to meet sales targets
  • Strives to exceed customer expectations at all times
  • Ensures a high level of product knowledge by taking on training and continually seeking out information on ProCook products
  • Contributes to the maintenance of excellent store standards of display, point of sale and housekeeping according to company guidelines
  • Carries out tasks as directed by the Store or Deputy Manager, Retail Ops team or head office personnel.
  • Ensures security of company cash, stock, equipment and premises
  • Follows company policies on health & safety and takes responsibility for a safe workplace
  • Ensures that the store stock file is kept accurate with good housekeeping and assisting with auditing
  • May occasionally be called upon to open or close the store in the absence of a manager.

FAQs

What is the purpose of the Sales Advisor job?

The purpose of the Sales Advisor job is to work with the Store Manager and the rest of the team to exceed sales targets while providing excellent customer service.

What are the key responsibilities of a Sales Advisor?

The key responsibilities include providing excellent customer service, actively selling to meet sales targets, ensuring product knowledge through training, maintaining store standards, carrying out tasks as directed, ensuring security of cash and stock, following health & safety policies, maintaining an accurate stock file, and potentially opening or closing the store in the absence of a manager.

What skills are required for the Sales Advisor role?

Required skills include being customer-focused, target-oriented, a team player, an effective communicator, organized, able to work under pressure, attentive to detail, deadline-oriented, computer literate, and having an interest in the ProCook brand with a positive demeanor.

How long is the contract for the Sales Advisor position?

The contract for the Sales Advisor position is for 8 hours.

What does "target-oriented" mean in the context of this job?

"Target-oriented" means being driven to achieve specific sales goals and financial success in the role.

Will I need to undergo any training for this job?

Yes, you will need to participate in training to ensure high levels of product knowledge about ProCook products.

What should I do if I have to open or close the store?

You may be called upon to open or close the store occasionally in the absence of a manager, so it is important to follow company procedures and guidelines related to these tasks.

How can I excel in customer service as a Sales Advisor?

To excel in customer service, strive to exceed customer expectations at all times and actively engage with customers to meet their needs and preferences.

Is teamwork important in this position?

Yes, being a team player is crucial, as you will be working closely with the Store Manager and other team members to achieve sales targets and provide excellent service.

Will I be required to manage cash and stock security?

Yes, ensuring the security of company cash, stock, equipment, and premises is one of the key responsibilities of the Sales Advisor role.

ProCook

Providing home cooks with the all tools to bring joy to everyday cooking. Proudly B Corp Certified.

Retail & Consumer Goods
Industry
501-1000
Employees
1996
Founded Year

Mission & Purpose

ProCook is the UK’s fastest growing quality cookware brand. We design beautiful, high spec cookware, kitchen knives, tableware and kitchen accessories, saving our customers up to 50% compared to other leading brands. We take great pride in going the extra mile to ensure our exclusive products are second to none. We’re a multichannel retailer currently trading via 59 stores across the UK and online. The company continues to grow and improve thanks to a dedicated, loyal and happy team of staff. We are rightfully proud of our exceptional team who enable us to reach our goals – from creatives to developers, operational staff to front-line retail & call centre teams, we are committed to attracting and retaining the best talent. By joining ProCook you’ll have a great opportunity to make a real contribution to this dynamic, forward-thinking business. It’s a lively, challenging organization where everyone's input counts. We’ve created an environment that is conducive to collaboration, making ProCook a great place to work. Our new, purpose-built headquarters in the beautiful county of Gloucestershire boasts a free on-site gym, a fantastic subsidised restaurant, secure cycle storage and a social committee that organises regular events. We’re situated right next to the M5 between Bristol and Cheltenham, so head office is easy to reach from a large catchment area. ProCook is proud to be certified as a B Corp™, joining a select but growing group of companies committed to using business as a force for good.

Culture & Values

  • Always do the right thing

    We always act with honesty and integrity and strive to do the best we can.

  • Create a great place to work

    Respect our colleagues & create an environment for them to grow

  • Obsessed with quality

    We are obsessed with the quality of our products and service

  • Care for our community and planet

    We are committed to reducing our environmental footprint and supporting our local communities

  • Focussed on value

    Always striving to create beautiful, functional products at great value to our customers

  • Build a better business

    Financially strong, resilient and continually looking for ways to improve

Benefits

  • Competitive Holiday Entitlement

  • Enhanced Maternity & Paternity Pay

  • Generous Colleague and Friends and Family Discount

  • 1 day paid Good Causes Day per year

  • Employee Assistance Programme

  • Friends and Family Referral Scheme