FAQs
What is the purpose of the Sales Advisor job?
The purpose of the Sales Advisor job is to work with the Store Manager and the rest of the team to exceed sales targets while providing excellent customer service.
What are the key responsibilities of a Sales Advisor?
The key responsibilities include providing excellent customer service, actively selling to meet sales targets, ensuring product knowledge through training, maintaining store standards, carrying out tasks as directed, ensuring security of cash and stock, following health & safety policies, maintaining an accurate stock file, and potentially opening or closing the store in the absence of a manager.
What skills are required for the Sales Advisor role?
Required skills include being customer-focused, target-oriented, a team player, an effective communicator, organized, able to work under pressure, attentive to detail, deadline-oriented, computer literate, and having an interest in the ProCook brand with a positive demeanor.
How long is the contract for the Sales Advisor position?
The contract for the Sales Advisor position is for 8 hours.
What does "target-oriented" mean in the context of this job?
"Target-oriented" means being driven to achieve specific sales goals and financial success in the role.
Will I need to undergo any training for this job?
Yes, you will need to participate in training to ensure high levels of product knowledge about ProCook products.
What should I do if I have to open or close the store?
You may be called upon to open or close the store occasionally in the absence of a manager, so it is important to follow company procedures and guidelines related to these tasks.
How can I excel in customer service as a Sales Advisor?
To excel in customer service, strive to exceed customer expectations at all times and actively engage with customers to meet their needs and preferences.
Is teamwork important in this position?
Yes, being a team player is crucial, as you will be working closely with the Store Manager and other team members to achieve sales targets and provide excellent service.
Will I be required to manage cash and stock security?
Yes, ensuring the security of company cash, stock, equipment, and premises is one of the key responsibilities of the Sales Advisor role.