Sales Advisor - 8-12 Hour Contract

Hotel Chocolat

3d ago

Job
Full-time
Entry Level
Customer Relations
Sales & Business Development
Bristol
9d left

AI generated summary

You must provide excellent customer service, manage transactions, learn our product range, run tastings, support stock deliveries, prepare café items, and be a committed brand ambassador.
You will welcome customers, manage transactions, conduct product tastings, assist with stock, maintain store cleanliness, and prepare drinks and snacks in the café area, ensuring adherence to standards.

Requirements

Welcoming our customers and providing excellent service during their visit.
Till and queue management, this includes processing transactions, refunds and exchanges at the till and responding to customer feedback.
You will learn all about our range of products including how we sell, how we grow cocoa and manufacture our products, allergens and our commitments to sustainability and ethics.
Running tasting sessions and demonstrations of products.
Working with the team to support with deliveries and stock, making sure the delivery area is kept clear and tidy in line with our health and safety guidelines and maintaining the appearance of the store and café areas.
If your store has a café area, you will be preparing hot and cold drinks, ice creams and snacks according to our guidelines and processes while adhering to our allergens, quality, and health and safety standards.
You don’t need to have retail experience to work here, however we do ask that during your time with us, you commit to being a true brand ambassador and support where you can to the success of the store and your team.

Responsibilities

Welcoming our customers and providing excellent service during their visit.
Till and queue management, this includes processing transactions, refunds and exchanges at the till and responding to customer feedback.
You will learn all about our range of products including how we sell, how we grow cocoa and manufacture our products, allergens and our commitments to sustainability and ethics.
Running tasting sessions and demonstrations of products.
Working with the team to support with deliveries and stock, making sure the delivery area is kept clear and tidy in line with our health and safety guidelines and maintaining the appearance of the store and café areas.
If your store has a café area, you will be preparing hot and cold drinks, ice creams and snacks according to our guidelines and processes while adhering to our allergens, quality, and health and safety standards.

FAQs

What is the job title for this position?

The job title is Sales Advisor - 8-12 Hour Contract.

Where is the location of the job?

The job is located at Cribbs Causeway.

What type of contract is being offered?

The contract offered is Part-Time Temporary.

What is the salary for this position?

The salary is £12.00 per hour.

What is the closing date for applications?

The closing date for applications is 31/12/2024.

Do I need retail experience to apply for this job?

No, retail experience is not required; however, a commitment to being a true brand ambassador is expected.

What kind of discounts do employees receive?

Employees receive a 50% unlimited staff discount and a 70% discount on a stay at the Hotel in St Lucia.

Is there room for flexible working arrangements?

Yes, discussions around flexible working are welcomed to help balance work and home life.

What qualities are you looking for in a Sales Advisor?

We are looking for a passionate, enthusiastic, and guest-focused individual to engage with customers and showcase our products.

Is Hotel Chocolat an equal opportunity employer?

Yes, Hotel Chocolat is proud to be an Equal Opportunity Employer that celebrates a diverse and inclusive culture.

Hotel Chocolat

Our mission is to make people happy through chocolate: cacao growers, customers and employees.

Retail & Consumer Goods

Industry

1001-5000

Employees

2004

Founded Year

Mission & Purpose

Luxury British cacao grower and chocolatier Hotel Chocolat was founded to make people happy through chocolate! Co-founders Angus Thirlwell and Peter Harris built the brand on three unwavering pillars – Originality, Authenticity and Ethics – that remain central to the brand’s success. Starting as an early online brand, the first Hotel Chocolat store opened in Hertfordshire in 2004, and its manager is still at the helm. Today, we have more than 120 Hotel Chocolat's across the UK, with a multi-million strong online global customer database. In the grounds of our eco-conscious, organic cacao farm in Saint Lucia we have also created an amazing visitor experience Project Chocolat, together with the award-winning Rabot Hotel and Restaurant. One of the few chocolate makers to actually grow cacao, we connect the world of sustainable agriculture with the hedonism of top-quality chocolate. This knowledge has enabled us to bring an innovative Gentle Farming programme into the world, bringing to our cacao growing communities enough money for a happy life whilst supporting a bio-diverse, climate smart farming technique. The Hotel Chocolat team has a strong set of cultural values best summarised as ‘Be brave. Be kind.’ We’re just getting started. Come and be a part of what’s next.