Logo of Huzzle

Home

Matches

Explore

Manage

Sales Advisor

image

The White Company

2mo ago

Applications are closed

  • Job
    Part-time
    Junior Level
  • Hospitality & Retail
  • Liverpool

Requirements

  • With a strong retail sales or customer service background, you will often be the first point of contact for our customers and will be responsible for providing them with a superb shopping experience, surpassing their expectations at every opportunity.
  • We work with PRIDE; our company values every day - You will assist customers, resourcefully identifying their needs and answering product-related questions whilst, at the same time, optimising sales and encouraging customer loyalty. You will be passionate and dedicated to go the extra mile for our customers and our team, and willing to take on multiple tasks.
  • If you share our obsession with providing our customers with a fantastic shopping experience, we would like to hear from you! This is a superb opportunity to join one of the UK's fastest-growing multi-channel retailers.

Responsibilities

  • Provide excellent customer service and surpassing customer expectations at every opportunity;
  • Identify customer needs and answer product related questions. Be able to respond to queries on product’s price, features and benefits;
  • Ensure that all customers’ mail orders are completed efficiently and on time;
  • Take every opportunity to capture customer data in order to expand TWC database and encourage customer loyalty.

FAQs

What are the main responsibilities of a Sales Advisor at The White Company?

The main responsibilities include providing excellent customer service, identifying customer needs and answering product-related questions, ensuring efficient completion of mail orders, and capturing customer data to expand the TWC database and encourage loyalty.

What qualities does The White Company look for in a Sales Advisor?

The company seeks candidates with a strong retail sales or customer service background, as well as those who are passionate, dedicated, and willing to go the extra mile for customers and the team.

What benefits does The White Company offer to Sales Advisors?

Benefits include a 50% discount on products, 20 days holiday (rising to 25 during service), a Volunteer Day with a charity of your choice, a discretionary annual bonus scheme, access to a benefits platform, automatic enrolment into a pension scheme, a money management app, life assurance coverage after probation, and social events throughout the year.

How does The White Company promote equality, diversity, and inclusion in the workplace?

The White Company is committed to creating an inclusive culture that celebrates diverse backgrounds and identities. They ensure that all employees can bring their authentic selves to work, feel valued, and their perspectives appreciated.

What is The White Company’s commitment to sustainability?

The White Company is committed to building a sustainable legacy that positively impacts people and the planet, reflecting these values in all their operations.

Is prior experience in retail sales required for this position?

Yes, a strong retail sales or customer service background is preferred for the Sales Advisor role at The White Company.

What opportunities for professional growth does The White Company provide?

The company offers opportunities for career progression, as well as ongoing training and development to help employees enhance their skills and advance within the organization.

How do I apply for the Sales Advisor position at The White Company?

Interested candidates can apply for the Sales Advisor position by following the application instructions provided on The White Company's careers page or through the job listing where the opportunity is advertised.

The White Company

Retail & Consumer Goods
Industry
1001-5000
Employees
1994
Founded Year

Mission & Purpose

We’ve been making impeccably stylish, beautifully designed products, principally in white, for over 25 years. Think style not fashion, quality not quantity and an attention to detail that extends through everything we do – from the hand-stitching on a luxurious high thread-count pillowcase to our second-to-none customer service. We believe it’s the little things that matter. Precious moments of uncomplicated happiness are our constant inspiration and it is with those in mind that we design and create edited collections made to last and become an intimate part of our lives. We spend time developing our product ranges and put the same care and attention to detail into selecting the best people to join our growing and innovative business. From retail stores and ecommerce to Buying & Merchandising, quality experts, our support services, qualified accountants and visual/creative experts - The White Company inspires passion from all its people, and a genuine commitment to each other.