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Sales Advisor - InMotion

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WHSmith

9d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Manchester

AI generated summary

  • You need 5 years of references, pass a background check, have retail sales experience, good communication skills, attention to detail, teamwork ability, and a passion for customer experience.
  • You will drive sales and service standards, leverage product knowledge, maintain store presentation, communicate with customers, support your team, and ensure a safe, organized environment.

Requirements

  • - 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps.
  • - Criminal Records Bureau Check – to be completed by WHSmith if your application is successful.
  • - Photographic ID i.e. passport or UK Driving Licence.
  • - Current/recent Retail Product (or similar) sales experience (preferably in a fast-paced environment) with working knowledge of KPI’s such as ATV.
  • - Good communication skills and listening skills so you can understand our customer needs and help them with their product choices.
  • - A passion for providing a great customer experience in your stores by offering amazing product knowledge.
  • - Great organisation skills plus strong attention to detail.
  • - Ability to work as part of a team, supporting your colleagues and helping to deliver the daily activities.
  • - Creating a sense of pride within the store to ensure both colleagues and customer facilities are of a good standard, and that we are operating safely and legally.

Responsibilities

  • - Your role is to play a part within a winning team to be the best that you can be and to assist in driving sales, commerciality and service standards.
  • - Having great product knowledge to sell and recommend our products and services to customers.
  • - Delivering best in marketplace standards through presentation, availability and keeping the store clean and tidy.
  • - Working as part of a winning team: pulling together with other members in the team you will thrive in a fast-paced environment and enjoy all the challenges that this brings.
  • - Good communication skills and listening skills so you can understand our customer needs and help them with their product choices.
  • - A passion for providing a great customer experience in your stores by offering amazing product knowledge.
  • - Great organisation skills plus strong attention to detail.
  • - Ability to work as part of a team, supporting your colleagues and helping to deliver the daily activities.
  • - Creating a sense of pride within the store to ensure both colleagues and customer facilities are of a good standard, and that we are operating safely and legally.

FAQs

What is the job title for this position?

The job title is Sales Advisor at InMotion.

Where is the job located?

The job is located at Manchester Terminal 2.

What are the working hours for this role?

The working hours are from 8 to 16.

Is this a permanent or temporary position?

This is a permanent position.

What are the airport requirements for this job?

The airport requirements include providing 5 years of continuous references, a Criminal Records Bureau Check, and a photographic ID (such as a passport or UK Driving Licence).

What kind of experience is preferred for applicants?

Current or recent retail product sales experience (preferably in a fast-paced environment) with knowledge of KPIs is preferred.

What skills are important for a Sales Advisor?

Important skills include good communication and listening skills, a passion for providing great customer experience, strong organizational skills, and the ability to work well in a team.

How does WHSmith reward their employees?

WHSmith rewards employees with a salary, commission, pension scheme, paid annual leave, employee discounts, and a range of deals from retail partners, as well as support through an Employee Assistance Programme.

Is this position full-time or part-time?

This position is part-time.

What is the salary range for this position?

The salary for this position is up to £12.27 per hour.

What is the work environment like?

The work environment is fast-paced, and employees are expected to deliver exceptional customer service both independently and as part of a team.

Does WHSmith have an inclusivity policy?

Yes, WHSmith is proud to be an inclusive employer and wants colleagues to feel welcome and free to be themselves.

What are the flexible working arrangements?

The shift pattern is flexible, but it does not include night shifts.

WHSmith

The Global Travel Retailer

Retail & Consumer Goods
Industry
10,001+
Employees
1972
Founded Year

Mission & Purpose

WHSmith is a leading, global travel retailer with a smaller business located on UK high streets. Since 1792, we’ve grown and evolved into a globally recognised brand, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. Today, we have more than 1700 stores in over 30 countries across the globe, serving millions of customers every year, and you’ll find us at airports, railway stations, hospitals and on the high street. Each of our stores and formats is tailored to meet the needs of our customers journeys; we’re the trusted home of travel essentials for the world’s travelling customer. We already operate in over 100 airports around the globe and we’re continuing to expand with a growing presence of WHSmith at international airports, and the expansion of our US businesses – Marshall Retail Group for speciality retail and InMotion, our world-leading digital and tech accessories business in travel locations - into new markets. On the high street, we’ve supported generations of customers on their journeys through life with everything from learning to read, going to school, accessing essential Post Office services to finding a great book. And our fast-growing online brands offer our customers another convenient way to shop, with personalised gifts and cards from FunkyPigeon.com and bestselling books and stationery from WHSmith.co.uk. At the heart of our business are our people and our customers. As a diverse group of over 14,000 colleagues, we are all on the same journey to a better business. Whether our colleagues are based in our stores, our distribution centres or our support centres, we’re committed to providing the opportunity for each and every member of the WHSmith team to be themselves, build their skillset, and progress on their journey with us. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better.