Logo of Huzzle

Home

Matches

Explore

Manage

Sales Advisor - Sofa.com

image

Frasers Group

2mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Belfast

AI generated summary

  • You should have retail experience in interiors/furniture, strong sales skills, a can-do attitude, teamwork spirit, and proficiency in MS Office and IT. Excellent customer service dedication is essential.
  • You will welcome customers, maintain showroom standards, provide tailored advice, process orders, update customer records, embody the brand, and stay informed on product and interior trends.

Requirements

  • Experience within retail alongside proven experience with interiors/furniture
  • Strong sales experience and awareness of trends to support the customer in styling their rooms/homes
  • Be ambitious and confident, with a strong can-do attitude
  • Be enthusiastic and dedicated to providing excellent customer service
  • A desire to work as part of a team to generate fresh and innovative ideas
  • Proficiency in MS Office and general IT

Responsibilities

  • Welcoming every customer so they feel at home and relaxed, whilst encouraging them to spend time in the store and browse the full range
  • Maintaining our high showroom standards and visual merchandising in store
  • Providing customers with advice and support, ensuring a full understanding of their needs and working to find solutions within the range offered
  • Chasing sales quotations and processing orders precisely and efficiently as well as keeping customer information records up-to-date
  • Being a brand ambassador for sofa.com whilst embracing the customer journey and leading by example in endorsing the company culture and standards
  • Proactively improving and updating knowledge of product & interior trends

FAQs

What is the work location for the Sales Advisor position?

The work location for the Sales Advisor position is Belfast, BT1.

What are the employment terms for this role?

This is a full-time position requiring 16 hours of work per week, with some weekend availability.

What kind of experience is required for applicants?

Applicants should have experience in retail, along with proven experience in interiors or furniture.

What are the main responsibilities of the Sales Advisor?

Main responsibilities include welcoming customers, maintaining showroom standards, providing advice and support, processing orders, and updating product knowledge.

What qualities are desired in a Sales Advisor?

Desired qualities include being ambitious, enthusiastic, customer-focused, and having a strong can-do attitude.

Is there a focus on sales experience?

Yes, strong sales experience and awareness of trends to assist customers in styling their homes are essential.

What software proficiency is needed for this job?

Proficiency in MS Office and general IT skills are required.

What values does the company expect employees to embrace?

Employees are expected to embrace values such as thinking without limits, owning responsibilities, acting with purpose, and being commercial and customer-focused.

image

Frasers Group

We are building the planet’s most admired and compelling brand ecosystem.

Retail & Consumer Goods
Industry
10,001+
Employees
1982
Founded Year

Mission & Purpose

Frasers Group started as a small store in Maidenhead in 1982 and from there, grew to become a global powerhouse. We are now a collection of the world’s most iconic brands including Sports Direct, Flannels, GAME, Jack Wills, Sofa.com, Evans Cycles, USC, and Everlast. We believe the higher the risk, the greater the reward. We’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores. We’re pushing the boundaries of traditional retail environments; future-proofing our business and improving product access to create a shopping environment that will be fit for purpose for many more years to come. We’re not sitting back – there’s no room for hesitation.