FAQs
What are the working hours for the Sales Assistant position?
The position is part-time, requiring 28 hours a week, with flexibility to work weekends and bank holidays on a rota basis.
Is this position permanent or temporary?
This role is a 6-month fixed term contract.
Do I need previous retail experience to apply for this role?
Previous retail experience isn’t essential; what truly counts is your passion, energy, and ability to deliver excellent customer service.
What will my main responsibilities be as a Sales Assistant?
As a Sales Assistant, you will engage with customers, provide exceptional service, organize and merchandise donated stock, collaborate with the E-Commerce team, and act as a Keyholder when a manager is not on duty.
Is the role physically demanding?
Yes, the role can be physically demanding and will involve moving a high volume of donation bags.
What does the employer value in a Sales Assistant?
The employer looks for someone who is positive, creative, confident, customer service-focused, and passionate about sustainability.
What benefits are offered to employees?
Benefits include 38 days of annual leave, enhanced family policies, early access to wages through Wagestream, staff discounts, a health cash plan, access to a 24/7 Virtual GP, pension contributions, and discounts on gym memberships and other retailers.
What do I need to do to apply for the Sales Assistant position?
To apply, click the "Apply" button, which will redirect you to the BHF Careers page, where you can complete the application form, submit your CV, and upload your employment history.
Is a DBS check required for this role?
Yes, any offer of employment is subject to a satisfactory DBS check.
What should I know about inclusivity in the recruitment process?
The employer is committed to fairness and consistency and uses anonymous CV software during the application process.
Will I receive support if I need adjustments during the recruitment process?
Yes, you can contact a member of the Recruitment team if you need any adjustments to the recruitment process at either the application or interview stages.