FAQs
What is the work schedule for the Sales Assistant position?
The Sales Assistant position requires a commitment of 20 hours per week, with flexibility to work from Monday to Sunday.
What are the primary responsibilities of a Sales Assistant at Mango?
The primary responsibilities include promoting the brand's image, providing excellent customer service, maintaining store organization, and checking and replenishing stock.
Is previous experience in fashion retail required for this position?
While previous experience in fashion retail is desirable, it is not explicitly required.
What qualities are you looking for in a candidate for the Sales Assistant role?
We are looking for a self-motivated team player who is outgoing, has excellent communication skills, a proactive attitude, and enthusiasm for delivering excellent customer service.
What kind of training and development opportunities does Mango provide?
Mango offers constant development opportunities with varied challenges that promote on-the-job learning.
Are there any employee benefits for Sales Assistants?
Yes, benefits include discounts on all lines, seasonal uniforms, an Employee Assistance Programme (EAP), and a supportive work environment.
How does Mango ensure customer service is prioritized?
Employees are encouraged to prioritize customer service above all other tasks, ensuring that every customer feels welcomed and receives optimal assistance.
Is the work environment at Mango collaborative?
Yes, the work environment at Mango is described as close, inspiring, and ambitious, fostering collaboration among team members.
How does one achieve sales targets in this role?
Sales Assistants need to be familiar with sales targets and work collaboratively with the team to aim to achieve and exceed them through effective customer service and engagement.