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Sales Assistant

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Edinburgh

AI generated summary

  • You should enjoy teamwork, focus on results, and demonstrate integrity. Previous experience in sales or assisting customers is ideal.
  • You will support sales targets, serve customers, maintain high standards, assist with branch duties, ensure cleanliness, and drive when needed.

Requirements

  • As a Sales Assistant, you’ll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.
  • Ideally you’ll have previous experience of selling or assisting customers with purchases.

Responsibilities

  • Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins.
  • Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
  • Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing.
  • You may be required to take on general driving duties when required.

FAQs

What is the main responsibility of a Sales Assistant?

The main responsibility of a Sales Assistant is to deliver outstanding customer service, maximize sales opportunities at the trade counter and over the phone, and support the Branch Manager in achieving sales targets.

Is previous sales experience required for this position?

Ideally, previous experience in selling or assisting customers with purchases is preferred, but it’s not explicitly required.

What type of customers will I be serving as a Sales Assistant?

As a Sales Assistant, you will serve both trade and retail customers, providing them with quality plumbing and heating products.

Are there opportunities for career development within the company?

Yes, the company provides a complete induction and encourages growth and development for all employees.

What benefits are included in the benefits package?

The benefits package includes bonuses, discounts at various retailers, life assurance, mental health support, flexible working options, and more.

Will I be required to perform any driving duties?

Yes, there may be a requirement to take on general driving duties if necessary.

How does the company promote an inclusive workplace?

The company is passionate about creating an inclusive environment that celebrates diversity and encourages everyone to bring their whole selves to work, regardless of their background.

What kind of training will I receive as a Sales Assistant?

You will receive a complete induction and ongoing support aimed at helping you grow within the company.

Do I need to pass a criminal background check?

Yes, candidates offered employment within branches that undertake deliveries for British Gas will need to undergo Basic Criminal Record Disclosures after accepting an offer.

What is the company culture like?

The company culture focuses on building a supportive and inclusive team environment where colleagues can feel valued, happy, and rewarded in their careers.

Your local national plumbers' merchant.

Retail & Consumer Goods
Industry
1001-5000
Employees
1981
Founded Year

Mission & Purpose

City Plumbing has built on its reputation of selling quality products and providing expert service to the Plumbing and Heating trade for more than 25 years. Our award winning business spans the trade, home improvement and DIY markets. We began trading in 1981 from a single site in Salisbury, Wiltshire and have rapidly grown the business to approximately 3,500 colleagues across more than 370 branches and sites around the UK. And 250 of our locations also have fitted bathroom showrooms and we have a growing number of branches now offering an electrical range. We are always open 24/7 offering more than 20,000 products at www.cityplumbing.co.uk where customers can purchase and have full management of their trade account. City Plumbing is part of Highbourne Group, and is led by Dave Evans, Chief Executive Officer. Highbourne group serves trade customers and consumers across the new build, social housing and repairs and maintenance sectors of the residential and commercial construction categories.