Logo of Huzzle

Home

Matches

Explore

Manage

Sales Assistant

image

Topps Tiles

18d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Stoke-on-Trent

AI generated summary

  • You need retail experience, a passion for interior design, strong customer service, multitasking abilities, excellent communication, and attention to detail in transaction handling.
  • You will sell tiles, advise customers, maintain display standards, manage transactions, ensure showroom tidiness, and provide top-notch customer service, all while staying aware of design trends.

Requirements

  • Previous experience in a retail environment
  • Interest in interior design trends.
  • Excellent customer service skills.
  • Ability to work well under pressure and handle multiple tasks.
  • Strong communication and interpersonal skills.
  • Attention to detail and accuracy in handling transactions.

Responsibilities

  • Use your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, face-to-face and over the phone.
  • Represent the CTD brand and contribute to the profitability and reputation of your branch by working as part of a team of dedicated professionals to achieve sales targets.
  • Deal with customers face-to-face.
  • Ensure showrooms are clean and tidy.
  • Ensure branch standards are maintained.
  • Ensure point of sale displays are up-to-date and accurate.
  • Have a welcoming and confident approach when dealing with the public.
  • Carry out all cash transactions, refunds, and till processes accurately and in accordance with branch procedures.
  • Maintain an awareness of interior design trends and the role that tiles have in renovation schemes.
  • Complete customer orders over the phone.
  • Offer exceptional customer service, even when under pressure.
  • Offer specific advice to customers on products and their use.

FAQs

What is the hourly wage for the Sales Assistant position?

The hourly wage is £11.44 for individuals aged 21 and above, and £10.18 for those aged 20 and below.

What are the key responsibilities of a Sales Assistant at CTD Tiles?

Key responsibilities include selling and advising on tile products, maintaining showroom standards, handling cash transactions, and providing exceptional customer service.

What experience is required for this position?

Previous experience in a retail environment and an interest in interior design trends are required.

What skills are essential for a Sales Assistant?

Essential skills include excellent customer service skills, strong communication and interpersonal skills, the ability to work under pressure, and attention to detail in handling transactions.

Is there any lifting involved in this job?

Yes, the role may involve lifting heavy boxes of tiles.

What benefits does CTD Tiles offer to its employees?

Benefits include a competitive salary, no evening or holiday shifts on Christmas Eve or Boxing Day, along with training, development, and promotion opportunities.

How can I apply for the Sales Assistant position?

You can apply by clicking the application link provided in the job description. It should only take a few minutes if you have your CV ready.

What type of work environment can I expect at CTD Tiles?

You can expect a vibrant retail environment that values teamwork and customer service.

Are there opportunities for career development?

Yes, CTD Tiles offers training and promotion opportunities for employees looking to advance their careers.

How quickly can I expect to hear back after applying?

CTD Tiles will be in touch ASAP to arrange a chat with the hiring manager after you apply.

image

Topps Tiles

Retail & Consumer Goods
Industry
1001-5000
Employees
1963
Founded Year

Mission & Purpose

Our relentless focus on inspiring customers through our love of tiles, combined with our world-class levels of customer service, has characterised the last 60 years.