Logo of Huzzle

Home

Matches

Explore

Manage

SALES ASSISTANT (20 hours fixed-term, Guildford)

image

MANGO

29d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Quick Apply

AI generated summary

  • You must be available 20 hours/week, including weekends and Christmas. Be self-motivated, outgoing, and proactive with excellent communication skills and retail experience preferred.
  • You will welcome customers, provide product knowledge, serve multiple clients, achieve sales targets, prioritize customer service, meet customer needs, and maintain an attractive store image.

Requirements

  • 20 hours per week
  • 4 days availability including weekends - availability over Christmas period
  • Self-motivated team player
  • Vibrant outgoing person
  • Excellent communication skills
  • Proactive attitude
  • Enthusiasm to represent the brand through the delivery of excellent customer service
  • Ability to achieve and exceed sales targets
  • Previous experience of working in fashion retail is desirable

Responsibilities

  • To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve
  • To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
  • To be able to serve multiple customers simultaneously and offer excellent service to all of them.
  • To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
  • To prioritise customer service above all other tasks
  • To be familiar with and offer services according to the needs of customers in order to maximise sales.
  • To provide support by maintaining an optimal store image that is attractive to customers at all times.

FAQs

What are the working hours for the Sales Assistant position?

The Sales Assistant position is a fixed-term role requiring 20 hours per week, with availability for 4 days including weekends.

Is this position temporary?

Yes, this role is a temporary fixed-term position.

What are the main responsibilities of a Sales Assistant at Mango?

The main responsibilities include promoting the brand's image, maintaining high standards of customer service, selling and gaining customer loyalty, keeping the store tidy and organised, and checking and replenishing stock.

Is previous retail experience required for this role?

While not strictly required, previous experience in fashion retail is desirable.

What is the company culture like at Mango?

The company culture is close, inspiring, and ambitious, fostering a dynamic and innovative work environment.

Do Sales Assistants receive any benefits?

Yes, benefits include discounts on all lines, a uniform per season, an Employee Assistance Programme (EAP), and constant development opportunities.

Will I need to work over the Christmas period?

Yes, availability over the Christmas period is required for this role.

What qualities are you looking for in a Sales Assistant?

We are looking for a self-motivated team player who is vibrant, outgoing, has excellent communication skills, and demonstrates a proactive attitude and enthusiasm for customer service.

What is the dress code for Sales Assistants at Mango?

Sales Assistants are provided with a uniform per season, which they are expected to wear while on duty.

image

MANGO

To inspire the world by sharing our passion for mediterranean style and culture.  #TakingFashionFurther 

Fashion & Arts
Industry
10,001+
Employees

Mission & Purpose

Mango, one of Europe’s leading fashion groups, is a global company with design, creativity and technology at the centre of its business model, and a strategy based on constant innovation and the search for sustainability. With its roots in Barcelona, one of the cradles of the textile industry, since it was founded in 1984, Mango has spent four decades looking to the future and inspiring the world with its passion for fashion and lifestyle. With the customer always its priority, the company bases its model on a unique fashion proposal focused on translating key fashion trends into its own language. At the El Hangar Design Centre, located at the company headquarters (Palau-solità i Plegamans, Barcelona), the company works on all areas related to creativity and every year creates over 18,000 garments and accessories. Present in more than 115 markets and with a network of close to 2,700 stores, Mango adapts to each country with a complete ecosystem of channels and international partners. The company closed 2023 with a turnover of 3.1 billion euros, with 33% of turnover coming from its online channel and with a workforce of more than 15,500 employees in all five continents.