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SALES ASSISTANT (20 hours, St James Quarter)

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MANGO

29d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Edinburgh
  • Quick Apply

AI generated summary

  • You should be a self-motivated team player with excellent communication skills, a proactive attitude, and a passion for customer service. Previous fashion retail experience is desirable.
  • You will greet customers warmly, provide product knowledge, serve multiple customers, meet sales targets, prioritize service, address customer needs, and maintain an attractive store image.

Requirements

  • 20 hours per week- over 3-4 days- evenings and weekends required.
  • We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets.
  • Previous experience of working in fashion retail is desirable.

Responsibilities

  • To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve
  • To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner
  • To be able to serve multiple customers simultaneously and offer excellent service to all of them
  • To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team
  • To prioritise customer service above all other tasks
  • To be familiar with and offer services according to the needs of customers in order to maximise sales
  • To provide support by maintaining an optimal store image that is attractive to customers at all times

FAQs

What are the working hours for the Sales Assistant position?

The Sales Assistant position is for 20 hours per week, spread over 3-4 days, including evenings and weekends.

Is previous experience in fashion retail required?

While previous experience in fashion retail is desirable, it is not stated as a strict requirement for the position.

What will my main responsibilities be as a Sales Assistant?

Your main responsibilities will include promoting the brand's image, providing excellent customer service, maintaining store organization, checking and replenishing stock, and aiming to achieve sales targets.

Are there opportunities for professional development?

Yes, there are constant development opportunities with varied challenges that promote on-the-job learning.

What kind of team environment can I expect?

You can expect a close, inspiring, and ambitious work environment as part of a dynamic and innovative company in the fashion industry.

Will I receive any discounts as an employee?

Yes, employees receive a discount on all lines of products.

Is a uniform provided?

Yes, a uniform is provided per season for employees.

Does the company offer support for employee well-being?

Yes, the company offers an Employee Assistance Programme (EAP) to support employees' well-being.

What skills are essential for the Sales Assistant role?

Essential skills include excellent communication, a proactive attitude, enthusiasm for customer service, and the ability to work as part of a team.

How important is customer service in this role?

Customer service is a top priority, and the role involves ensuring that customer needs are met and that their shopping experience is positive.

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MANGO

To inspire the world by sharing our passion for mediterranean style and culture.  #TakingFashionFurther 

Fashion & Arts
Industry
10,001+
Employees

Mission & Purpose

Mango, one of Europe’s leading fashion groups, is a global company with design, creativity and technology at the centre of its business model, and a strategy based on constant innovation and the search for sustainability. With its roots in Barcelona, one of the cradles of the textile industry, since it was founded in 1984, Mango has spent four decades looking to the future and inspiring the world with its passion for fashion and lifestyle. With the customer always its priority, the company bases its model on a unique fashion proposal focused on translating key fashion trends into its own language. At the El Hangar Design Centre, located at the company headquarters (Palau-solità i Plegamans, Barcelona), the company works on all areas related to creativity and every year creates over 18,000 garments and accessories. Present in more than 115 markets and with a network of close to 2,700 stores, Mango adapts to each country with a complete ecosystem of channels and international partners. The company closed 2023 with a turnover of 3.1 billion euros, with 33% of turnover coming from its online channel and with a workforce of more than 15,500 employees in all five continents.