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Sales Assistant

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IQVIA

15d ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Sales & Business Development
  • Durban

AI generated summary

  • You need 3 years of relevant experience, strong organizational and communication skills, proficiency in MS Office, data analysis abilities, and a positive, flexible attitude in a challenging environment.
  • You will exceed sales targets, collaborate with teams, analyze customer pipelines, cultivate leads, maintain CRM records, and communicate sales performance while managing customer relationships.

Requirements

  • Other Management or related field
  • 3 years relevant experience (req).
  • r equivalent combination of education, training and experience.
  • Possess strong organizational skills and attention to detail.
  • Possess strong communication skills, both verbal and written.
  • Ability to organize and prioritize own work.
  • Ability to establish and maintain effective working relationships internally and across multiple field sales organizations.
  • Strong computer skills (MS Office Suite: MS Excel, MS Word, MS PowerPoint, MS Access, MS Outlook, and Internet).
  • Maintain focus and commitment on assigned targets.
  • Ability to analyze and interpret data from a variety of sources and systems.
  • An attitude which is positive, energetic, flexible and supportive in a challenging environment.

Responsibilities

  • Achieves and/or exceeds monthly sales targets by collaborating with multiple field sales representatives. Enhances the sales process by analyzing an assortment of customer pipelines and prospecting new customers.
  • Collaboratively works with assigned Business Development Manager or multiple field sales representatives to develop an overall customer account plan to maximize opportunities and generate sales activity.
  • Develop and maintain standard methodology for assessing market opportunities. Assist with production and review of internal and external presentations, and interpretation of such analyses.
  • Identify new sales opportunities to make informed decisions and recommendations to management for sales targeting, and proactively coordinate the lead cultivation process through the sales cycle.
  • Grows and maintains existing customer and partner relationships as well as identifies new customers through proactive call planning and execution.
  • Communicate directly with sales management and sales colleagues to ensure consistency of approach and standardized outputs to clearly communicate sales performance and internal and external customer related information.
  • Conduct sales calls using the relevant materials and or Client Relationship Management (CRM) system.
  • Maintain records in the required reporting systems (e.g. CRM).
  • report daily calls and produce reports in an accurate and timely manner.
  • Maintain up to date sales/technical knowledge of any relevant specialty and disease area(s), as required.
  • Ensure delivery of calls in line with customer model and, if appropriate, any related call center model. Handle inbound/outbound calls to and from interested healthcare professionals and triage when required.
  • Perform other duties as assigned.

FAQs

What is the primary objective of the Sales Assistant role?

The primary objective of the Sales Assistant role is to maximize sales growth for multiple service offerings by using information technology and sales tools to effectively engage with various target audiences, while contributing to new business wins.

How many years of experience are required for the Sales Assistant position?

The Sales Assistant position requires 3 years of relevant experience or an equivalent combination of education, training, and experience.

What tools or systems will the Sales Assistant need to use?

The Sales Assistant will need to use Client Relationship Management (CRM) systems as well as maintain records in required reporting systems. Proficiency in MS Office Suite (Excel, Word, PowerPoint, Access, Outlook) is also necessary.

What qualifications are preferred for this role?

A degree in Management or a related field is preferred, along with strong organizational skills, attention to detail, and effective communication skills, both verbal and written.

Is there a specific industry experience required for the Sales Assistant?

While specific industry experience is not explicitly mentioned, familiarity with clinical research services, commercial insights, and healthcare intelligence could be beneficial.

What types of activities will the Sales Assistant be involved in?

The Sales Assistant will be involved in identifying and qualifying leads, supporting business development and sales activities, conducting sales calls, and maintaining customer and partner relationships.

Will the Sales Assistant be working independently or as part of a team?

The Sales Assistant will primarily work as part of a team, collaborating with multiple field sales representatives and a Business Development Manager to maximize opportunities.

Can the Sales Assistant work remotely?

Yes, the Sales Assistant role supports remote work, but it is in a hybrid format.

What attributes are important for success in this role?

Important attributes for success in this role include being positive, energetic, flexible, supportive, and having the ability to analyze and interpret data from various sources.

What are the expectations regarding customer communication?

The Sales Assistant is expected to communicate directly with sales management and colleagues to ensure consistency in approach and to handle inbound/outbound calls with healthcare professionals.

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IQVIA

Accelerate innovation for a healthier world.

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 86,000 employees, IQVIA conducts operations in more than 100 countries. IQVIA is a global leader in protecting individual patient privacy. The company uses a wide variety of privacy-enhancing technologies and safeguards to protect individual privacy while generating and analyzing information on a scale that helps healthcare stakeholders identify disease patterns and correlate with the precise treatment path and therapy needed for better outcomes. IQVIA’s insights and execution capabilities help biotech, medical device and pharmaceutical companies, medical researchers, government agencies, payers and other healthcare stakeholders tap into a deeper understanding of diseases, human behaviors and scientific advances, in an effort to advance their path toward cures.

Benefits

  • Medical, dental and vision coverage

  • Employee Assistance Programs

  • Mental health support

  • Flexible work environment

  • Time off for leisure, personal time and corporate holidays

  • Parental leave for birth or adoption

  • Paid leave for other life matters (i.e., illness, bereavement, jury duty, military service, etc.)

  • Retirement and savings plans

  • Commuter benefits

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