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Sales Assistant

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WHSmith

3mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • London

AI generated summary

  • You must have a passion for customer experience, be a confident communicator, motivated to achieve results, and adaptable to meet company goals.
  • You will provide excellent customer service, replenish stock, maintain store cleanliness, ensure appealing displays, and collaborate with team members to create a welcoming shopping environment.

Requirements

  • A passion for customers having an exceptional experience in store.
  • Confident in communicating within the team.
  • Motivated to achieve fantastic results and standards.
  • Adaptable to meet company requirements and goals.

Responsibilities

  • Delivering an exceptional customer service to all our customers.
  • Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
  • Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
  • Being part of a team and supporting colleagues.

FAQs

What is the job title for this position?

The job title is Sales Assistant.

Where is the location of the job?

The job is located at WHSmith in Paddington, Central London, UK.

What type of contract is offered for this position?

The contract type is permanent.

What are the working hours for this role?

The working hours are 33.20 hours per week.

What is the salary for the Sales Assistant position?

The salary can be up to £11.50 per hour.

What skills are needed to be a successful Sales Assistant?

A passion for customer service, confident communication within the team, motivation to achieve results, and adaptability to meet company goals are essential skills.

Are there any employee benefits included with this position?

Yes, benefits include a salary, pension scheme, paid annual leave, employee discounts, and access to deals from retail partners.

Is prior experience required for this role?

While prior experience may be beneficial, a passion for providing exceptional customer service is a key requirement.

Do the working hours include night shifts?

Yes, the shift pattern is flexible and may include night shifts.

What kind of support does WHSmith offer to its employees?

WHSmith offers an Employee Assistance Programme that provides support for wellbeing, including physical, mental, and financial assistance.

What type of customers will the Sales Assistant be serving?

The Sales Assistant will be serving various customers, primarily in transport locations such as airports, hospitals, and railway stations.

Are there opportunities for growth within the company?

WHSmith is growing rapidly, especially in transport hubs, suggesting potential opportunities for career advancement within the company.

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WHSmith

The Global Travel Retailer

Retail & Consumer Goods
Industry
10,001+
Employees
1972
Founded Year

Mission & Purpose

WHSmith is a leading, global travel retailer with a smaller business located on UK high streets. Since 1792, we’ve grown and evolved into a globally recognised brand, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. Today, we have more than 1700 stores in over 30 countries across the globe, serving millions of customers every year, and you’ll find us at airports, railway stations, hospitals and on the high street. Each of our stores and formats is tailored to meet the needs of our customers journeys; we’re the trusted home of travel essentials for the world’s travelling customer. We already operate in over 100 airports around the globe and we’re continuing to expand with a growing presence of WHSmith at international airports, and the expansion of our US businesses – Marshall Retail Group for speciality retail and InMotion, our world-leading digital and tech accessories business in travel locations - into new markets. On the high street, we’ve supported generations of customers on their journeys through life with everything from learning to read, going to school, accessing essential Post Office services to finding a great book. And our fast-growing online brands offer our customers another convenient way to shop, with personalised gifts and cards from FunkyPigeon.com and bestselling books and stationery from WHSmith.co.uk. At the heart of our business are our people and our customers. As a diverse group of over 14,000 colleagues, we are all on the same journey to a better business. Whether our colleagues are based in our stores, our distribution centres or our support centres, we’re committed to providing the opportunity for each and every member of the WHSmith team to be themselves, build their skillset, and progress on their journey with us. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better.