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Sales Assistant

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WHSmith

12d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Truro

AI generated summary

  • You must be passionate about customer experience, confident in team communication, motivated for great results, and adaptable to meet goals.
  • You will provide excellent customer service, replenish stock, maintain store tidiness and displays, and collaborate with colleagues to create an inviting shopping experience.

Requirements

  • - A passion for customers having an exceptional experience in store.
  • - Confident in communicating within the team.
  • - Motivated to achieve fantastic results and standards.
  • - Adaptable to meet company requirements and goals.

Responsibilities

  • Delivering an exceptional customer service to all our customers.
  • Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
  • Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
  • Being part of a team and supporting colleagues.

FAQs

What is the contract type for the Sales Assistant position?

The contract type for the Sales Assistant position is permanent.

How many hours will I be working as a Sales Assistant?

You will be working 20 hours a week as a Sales Assistant.

What are the main responsibilities of a Sales Assistant at WHSmith?

The main responsibilities include delivering exceptional customer service, performing stock replenishment, maintaining store standards, and supporting team members.

Is the Sales Assistant position full-time or part-time?

The Sales Assistant position is considered full-time.

What is the salary for the Sales Assistant role?

The salary for the Sales Assistant role is up to £11.50 per hour.

In which locations can I find the Sales Assistant position?

The Sales Assistant position is available in Cornwall, UK, specifically in a hospital format of business.

What benefits do employees receive at WHSmith?

Employees receive a salary, pension scheme, paid annual leave, employee discounts, and additional deals from retail partners, alongside support through the Employee Assistance Programme.

Are there flexible working hours for the Sales Assistant position?

Yes, the shift pattern is flexible, although it does not include night shifts.

What qualities does WHSmith look for in a Sales Assistant?

WHSmith values a passion for customer service, confidence in communication, motivation to achieve results, and adaptability to meet company goals.

Does WHSmith promote an inclusive work environment?

Yes, WHSmith is proud to be an inclusive employer and wants colleagues to feel welcome and free to be themselves.

WHSmith

The Global Travel Retailer

Retail & Consumer Goods
Industry
10,001+
Employees
1972
Founded Year

Mission & Purpose

WHSmith is a leading, global travel retailer with a smaller business located on UK high streets. Since 1792, we’ve grown and evolved into a globally recognised brand, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. Today, we have more than 1700 stores in over 30 countries across the globe, serving millions of customers every year, and you’ll find us at airports, railway stations, hospitals and on the high street. Each of our stores and formats is tailored to meet the needs of our customers journeys; we’re the trusted home of travel essentials for the world’s travelling customer. We already operate in over 100 airports around the globe and we’re continuing to expand with a growing presence of WHSmith at international airports, and the expansion of our US businesses – Marshall Retail Group for speciality retail and InMotion, our world-leading digital and tech accessories business in travel locations - into new markets. On the high street, we’ve supported generations of customers on their journeys through life with everything from learning to read, going to school, accessing essential Post Office services to finding a great book. And our fast-growing online brands offer our customers another convenient way to shop, with personalised gifts and cards from FunkyPigeon.com and bestselling books and stationery from WHSmith.co.uk. At the heart of our business are our people and our customers. As a diverse group of over 14,000 colleagues, we are all on the same journey to a better business. Whether our colleagues are based in our stores, our distribution centres or our support centres, we’re committed to providing the opportunity for each and every member of the WHSmith team to be themselves, build their skillset, and progress on their journey with us. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better.