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Sales Assistant

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WHSmith

Dec 30

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Brighton & Hove

AI generated summary

  • You should be passionate about delivering exceptional customer experiences, confident in team communication, motivated to achieve results, and adaptable to meet company goals.
  • You will deliver exceptional customer service, replenish stock, maintain store tidiness, uphold visual merchandising standards, and support your team.

Requirements

  • A passion for customers having an exceptional experience in store.
  • Confident in communicating within the team.
  • Motivated to achieve fantastic results and standards.
  • Adaptable to meet company requirements and goals.

Responsibilities

  • Delivering an exceptional customer service to all customers.
  • Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
  • Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
  • Being part of a team and supporting colleagues.

FAQs

What is the contract type for the Sales Assistant position?

The contract type for the Sales Assistant position is permanent.

What are the working hours for the Sales Assistant role?

The working hours are flexible shifts across the week, including weekends, with 4-8 hour shifts and 8 and 16 hour contracts available.

What are the main responsibilities of a Sales Assistant at WHSmith?

The main responsibilities include delivering exceptional customer service, carrying out stock replenishment, ensuring the store remains tidy and inviting, maintaining high standards of display and visual merchandising, and supporting colleagues as part of a team.

What qualities does WHSmith look for in a Sales Assistant?

WHSmith looks for a passion for customer service, confidence in communication, motivation to achieve fantastic results and standards, and adaptability to meet company requirements and goals.

What benefits does WHSmith offer to Sales Assistants?

WHSmith offers a salary, pension scheme, paid annual leave, employee discounts, and a range of deals from retail partners for savings on experiences like meals, outings, and entertainment. Additionally, they provide an Employee Assistance Programme for support with wellbeing.

Is prior experience in retail required for this position?

Prior experience in retail is not explicitly mentioned as a requirement, but a passion for customer service and teamwork is valued.

What is the salary for the Sales Assistant position?

The salary for the Sales Assistant position is up to £11.50 per hour.

What is the location for this Sales Assistant role?

The location for the Sales Assistant role is at WHSmith, with the post code BN3 3ZA in the UK.

Are there opportunities for advancement within WHSmith?

While the job description does not specify advancement opportunities, WHSmith values employee motivation and hard work, suggesting that there may be potential for career growth.

Does the role involve working nights?

No, the shift pattern is flexible but does not include night shifts.

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WHSmith

The Global Travel Retailer

Retail & Consumer Goods
Industry
10,001+
Employees
1972
Founded Year

Mission & Purpose

WHSmith is a leading, global travel retailer with a smaller business located on UK high streets. Since 1792, we’ve grown and evolved into a globally recognised brand, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. Today, we have more than 1700 stores in over 30 countries across the globe, serving millions of customers every year, and you’ll find us at airports, railway stations, hospitals and on the high street. Each of our stores and formats is tailored to meet the needs of our customers journeys; we’re the trusted home of travel essentials for the world’s travelling customer. We already operate in over 100 airports around the globe and we’re continuing to expand with a growing presence of WHSmith at international airports, and the expansion of our US businesses – Marshall Retail Group for speciality retail and InMotion, our world-leading digital and tech accessories business in travel locations - into new markets. On the high street, we’ve supported generations of customers on their journeys through life with everything from learning to read, going to school, accessing essential Post Office services to finding a great book. And our fast-growing online brands offer our customers another convenient way to shop, with personalised gifts and cards from FunkyPigeon.com and bestselling books and stationery from WHSmith.co.uk. At the heart of our business are our people and our customers. As a diverse group of over 14,000 colleagues, we are all on the same journey to a better business. Whether our colleagues are based in our stores, our distribution centres or our support centres, we’re committed to providing the opportunity for each and every member of the WHSmith team to be themselves, build their skillset, and progress on their journey with us. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better.