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Sales Assistant

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Mulberry England

2mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Dublin
  • Quick Apply

AI generated summary

  • You are customer-focused, team-oriented, and eager to learn. You promote sustainability, equity, and create engaging experiences while respecting the environment and fellow colleagues.
  • You will create a welcoming environment, enhance customer experiences, build relationships, support sustainability, and collaborate with your team while promoting equity and empathy.

Requirements

  • You will always be customer focused:
  • You will create a welcoming and fun environment for your customers and team.
  • You will be committed to delivering an engaging and memorable customer experience in your store.
  • You will develop and maintain key customer relationships using instore CRM tools to support you.
  • You will be keen to learn and expand your knowledge on our product, brand, services and local events to enhance the customers experience.
  • You will be curious about the business and willing to share your ideas.
  • You will enjoy working as part of a team and nurture relationships with your colleagues.
  • You will deliver operational excellence showing respect and consideration for people, product and your environment.
  • As a certified B Corp business, it is important to incorporate environmentally responsible practices into your work wherever possible. Supporting the businesses ‘Five C’s’ strategy in addressing and improving Climate, Cultivation, Craft, Culture and Circularity. Promoting a greener, more sustainable future.
  • You will promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities.
  • Engaging
  • Agile
  • Curious
  • In love with fashion!

Responsibilities

  • You will create a welcoming and fun environment for your customers and team.
  • You will be committed to delivering an engaging and memorable customer experience in your store.
  • You will develop and maintain key customer relationships using instore CRM tools to support you.
  • You will be keen to learn and expand your knowledge on our product, brand, services and local events to enhance the customers experience.
  • You will be curious about the business and willing to share your ideas.
  • You will enjoy working as part of a team and nurture relationships with your colleagues.
  • You will deliver operational excellence showing respect and consideration for people, product and your environment.
  • As a certified B Corp business, it is important to incorporate environmentally responsible practices into your work wherever possible.
  • Supporting the businesses ‘Five C’s’ strategy in addressing and improving Climate, Cultivation, Craft, Culture and Circularity.
  • Promoting a greener, more sustainable future.
  • You will promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities.

FAQs

What is the job title for this position?

The job title is Sales Assistant, referred to as 'Experience Experts' at Mulberry.

Is this a permanent or temporary position?

This is a temporary contract for the festive period.

What are the main responsibilities of a Sales Assistant at Mulberry?

The main responsibilities include creating memorable customer experiences, developing and maintaining key customer relationships, collaborating with team members, and delivering operational excellence.

What qualities are you looking for in a candidate?

We are looking for candidates who are engaging, agile, curious, and have a passion for fashion.

How does Mulberry prioritize sustainability?

Mulberry is committed to environmentally responsible practices as a certified B Corp, addressing Climate, Cultivation, Craft, Culture, and Circularity.

What kind of training and development opportunities does Mulberry offer?

Mulberry offers training and development opportunities including full access to LinkedIn Learning.

Are there any employee benefits provided for this position?

Yes, employees receive a competitive basic salary, bonuses, product allowance, staff discount, an extra day off for their birthday, pension contributions, and life assurance.

Is experience in retail necessary for this role?

While experience in retail is beneficial, what matters most is a customer-focused attitude and enthusiasm for learning and development.

Does Mulberry promote diversity and inclusion in its hiring practices?

Yes, Mulberry is an equal opportunities employer, passionate about hiring and developing the best talent without discrimination based on qualifications, skills, or experience.

Who should I contact if I need adjustments during the application process?

If you need adjustments during the application or interview processes, please email us at talent@mulberry.com.

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Mulberry England

Crafting beautiful leather goods that are made to last.

Retail & Consumer Goods
Industry
1001-5000
Employees
1971
Founded Year

Mission & Purpose

Established in Somerset in 1971 around a kitchen table, Mulberry has grown to be the largest maker of luxury leather goods in the United Kingdom. With a bold contemporary take on British heritage and a focus on responsible craft, our ambition is always to create progressive luxury pieces that are made to last. Sustainability has been at the heart of Mulberry since its inception, and in 2021, to mark our fiftieth anniversary, we launched our Manifesto. In it, we detail our commitment to be transformative in our thinking and actions in every area, from sourcing and manufacturing, to production, to our relationships with the communities around us. The Manifesto provides the foundations of its commitment to a regenerative and circular supply chain by 2030 – only then can we be a business that truly is Made to Last. Believing our bags should have long – if not multiple - lives, Mulberry offer customers artisanal repair and restoration services at our Lifetime Service Centre in Somerset. In 2020 we also introduced two new propositions: The Mulberry Exchange, a circular resale platform offering authenticated pre-loved Mulberry bags, including rare and archive styles, and Buy-Back, a service allowing customers the opportunity to trade in their existing Mulberry bag for credit towards a new purchase. Mulberry may now be a global brand, currently made up of over 1,200 employees all over the world, across offices, stores, and factories, but our values remain the same. As an equal opportunities employer, we are committed to Diversity, Equity, and Inclusion in the workplace, and we focus on improving our impact on people, as well as the planet.