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Sales Assistant

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City Plumbing

19d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Bangor

AI generated summary

  • You should thrive in a team, focus on results, and demonstrate integrity. Previous experience in sales or customer assistance is preferred.
  • You will support sales targets, maintain customer relationships, serve on the trade counter, handle telesales, ensure cleanliness, and assist with driving duties as needed.

Requirements

  • As a Sales Assistant, you’ll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.
  • Ideally you’ll have previous experience of selling or assisting customers with purchases.

Responsibilities

  • Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins.
  • Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
  • Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing.
  • You may be required to take on general driving duties when required.

FAQs

What are the main responsibilities of a Sales Assistant?

The main responsibilities of a Sales Assistant include supporting the Branch Manager and Assistant Branch Manager in achieving sales targets, maintaining high service standards, assisting customers at the trade counter and over the phone, handling general duties in the branch, and performing driving duties when necessary.

What qualities are you looking for in a Sales Assistant?

We are looking for a Sales Assistant who is professional, driven, enthusiastic, and enjoys working within a team. A dedicated focus on delivering results with integrity and honesty is essential, along with ideally having previous experience in sales or assisting customers.

What kind of products will I be working with?

As a Sales Assistant at City Plumbing, you will work with a variety of products including plumbing and heating supplies such as boilers, bathroom suites, tubing, towel rails, and more.

Is there a bonus structure for this role?

Yes, the role includes a bonus as part of the benefits package.

What benefits does the company offer?

The company offers a benefits package that includes bonuses, discounts and cash back at retailers, life assurance, extended family policies, mental health support, financial education, flexible working options, and opportunities for growth and development.

How does the company approach diversity and inclusion?

We are passionate about creating an inclusive workplace that celebrates diversity. We welcome individuals from all backgrounds and strive to create an environment where everyone can bring their whole self to work.

Will there be any training provided for new employees?

Yes, we provide a complete induction for new employees and encourage ongoing development and growth within the company.

Are there opportunities for career advancement within the company?

Yes, we encourage development and provide the tools needed for our colleagues to build successful careers within City Plumbing.

What is the company’s policy on pre-employment checks?

The company undertakes Basic Criminal Record Disclosures for candidates offered employment in branches that handle deliveries for British Gas, but this check is only conducted after accepting an offer of employment.

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City Plumbing

Your local national plumbers' merchant.

Retail & Consumer Goods
Industry
1001-5000
Employees
1981
Founded Year

Mission & Purpose

City Plumbing has built on its reputation of selling quality products and providing expert service to the Plumbing and Heating trade for more than 25 years. Our award winning business spans the trade, home improvement and DIY markets. We began trading in 1981 from a single site in Salisbury, Wiltshire and have rapidly grown the business to approximately 3,500 colleagues across more than 370 branches and sites around the UK. And 250 of our locations also have fitted bathroom showrooms and we have a growing number of branches now offering an electrical range. We are always open 24/7 offering more than 20,000 products at www.cityplumbing.co.uk where customers can purchase and have full management of their trade account. City Plumbing is part of Highbourne Group, and is led by Dave Evans, Chief Executive Officer. Highbourne group serves trade customers and consumers across the new build, social housing and repairs and maintenance sectors of the residential and commercial construction categories.