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Sales Assistant

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You must provide excellent customer service, handle tills accurately, replenish stock, work as part of a team, follow cash procedures, adapt to shifts, and implement promotions promptly.
  • You will provide excellent customer service, handle transactions accurately, replenish stock, support team efforts, ensure cash handling procedures, and implement store promotions effectively.

Requirements

  • Ensure excellent customer service is provided in every interaction with a customer ensuring you are friendly, welcoming and helpful
  • Respond efficiently to till queues to ensure customer satisfaction at all times
  • Process till transactions securely, quickly and accurately
  • Deliver effective product availability, replenish stock as directed
  • Work as part of the store team to create and maintain a fun and friendly environment
  • Live the company values focussing on taking individual responsibility working towards team delivery
  • Deliver accurate cash handling and till operational procedures
  • Deliver store changes/promotions in a timely and precise way
  • You will need to be flexible in the hours you can work
  • We may require you to work shifts

Responsibilities

  • Ensure excellent customer service is provided in every interaction with a customer ensuring you are friendly, welcoming and helpful
  • Respond efficiently to till queues to ensure customer satisfaction at all times
  • Process till transactions securely, quickly and accurately
  • Deliver effective product availability, replenish stock as directed
  • Work as part of the store team to create and maintain a fun and friendly environment
  • Live the company values focussing on taking individual responsibility working towards team delivery
  • Deliver accurate cash handling and till operational procedures
  • Deliver store changes/promotions in a timely and precise way.

FAQs

What are the main responsibilities of a Sales Assistant?

As a Sales Assistant, your main responsibilities include providing excellent customer service, processing till transactions, maintaining stock availability, responding to till queues, and contributing to a fun store environment.

Is there an opportunity for career development in this role?

Yes, this role offers the opportunity to complete a Retailer Level 2 Apprenticeship and has options for career development within the company.

What benefits do Sales Assistants receive?

Sales Assistants receive various benefits such as a discount card, family-friendly benefits, loyalty service awards, health and wellbeing support, increasing holiday allowance, and an extra day off for birthdays.

What is the work environment like at Poundland?

The work environment at Poundland is described as fun, friendly, and focused on customer service, allowing colleagues to thrive and make a meaningful impact on their communities.

Are there specific working hours required for this role?

Yes, flexibility in working hours is needed, as shifts may be required for this position.

How does Poundland view its employees?

Poundland values its employees and fosters an inclusive culture that encourages individual growth and contribution toward the company's mission.

What are the core values of the company?

The core values of the company are to love the customers, care for the colleagues, and protect the pounds and euros, driving a supportive and enriching workplace culture.

How does Poundland support work-life balance?

Poundland supports work-life balance through family-friendly benefits and a holiday allowance that increases with years of service, as well as celebrating birthdays with an extra day off.

Creating Amazing Value Everyday

Retail & Consumer Goods
Industry
10,001+
Employees
1990
Founded Year

Mission & Purpose

The Poundland Story. Everything for £1 was the idea of our founders in 1990 and we’ve grown to become one of the largest discount & value retailers in the UK, with thousands of great products at £1 across over 500 stores… and sometimes we offer special promotions and products at other prices. We work hard to bring you amazing value products every day with over two-thirds being sourced from the UK.