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Sales Assistant

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Poundland & Dealz

13d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You must ensure excellent customer service, handle transactions accurately, replenish stock, work well in a team, manage cash effectively, adapt to changes, and maintain flexibility in hours.
  • You will provide excellent customer service, manage transactions, replenish stock, support team efforts, and ensure accurate cash handling and timely promotions.

Requirements

  • Ensure excellent customer service is provided in every interaction with a customer ensuring you are friendly, welcoming and helpful
  • Respond efficiently to till queues to ensure customer satisfaction at all times
  • Process till transactions securely, quickly and accurately
  • Deliver effective product availability, replenish stock as directed
  • Work as part of the store team to create and maintain a fun and friendly environment
  • Live the company values focussing on taking individual responsibility working towards team delivery
  • Deliver accurate cash handling and till operational procedures
  • Deliver store changes/promotions in a timely and precise way
  • You will need to be flexible in the hours you can work

Responsibilities

  • Ensure excellent customer service is provided in every interaction with a customer ensuring you are friendly, welcoming and helpful
  • Respond efficiently to till queues to ensure customer satisfaction at all times
  • Process till transactions securely, quickly and accurately
  • Deliver effective product availability, replenish stock as directed
  • Work as part of the store team to create and maintain a fun and friendly environment
  • Live the company values focussing on taking individual responsibility working towards team delivery
  • Deliver accurate cash handling and till operational procedures
  • Deliver store changes/promotions in a timely and precise way

FAQs

What does a Sales Assistant do?

A Sales Assistant ensures excellent customer service by greeting and assisting customers, processing transactions, maintaining stock availability, and contributing to a fun and friendly store environment.

Is there an opportunity for career development in this role?

Yes, the role comes with the opportunity to complete a Retailer Level 2 Apprenticeship.

What are the working hours like for a Sales Assistant?

Sales Assistants need to be flexible in their working hours, as shifts may be required.

What benefits do you offer to Sales Assistants?

We offer various benefits, including a discount card, family-friendly benefits, loyal service awards, exclusive discount portal, apprenticeships and career development opportunities, life assurance cover, health and wellbeing programs, an increasing holiday allowance, and an extra day off on your birthday.

How does the company value its employees?

The company cultivates an environment where employees can thrive, promoting values of excellence, inclusion, and sustainability while empowering team members to contribute meaningfully to their communities.

What kind of environment can Sales Assistants expect to work in?

Sales Assistants can expect a fun and friendly environment that focuses on customer love, colleague care, and protecting the company’s values.

What are the key responsibilities of a Sales Assistant?

Key responsibilities include providing excellent customer service, responding to till queues, processing transactions accurately, replenishing stock, and supporting store promotions.

How do you address customer queries and issues?

Sales Assistants are trained to respond efficiently to customer queries and concerns, ensuring satisfaction and a positive shopping experience.

What type of personality traits are ideal for a Sales Assistant?

Ideal traits include being friendly, approachable, helpful, and capable of working effectively as part of a team while maintaining a positive attitude.

Who do Sales Assistants report to?

Sales Assistants typically report to the store management team, which oversees operations and staff performance.

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Poundland & Dealz

Creating Amazing Value Everyday

Retail & Consumer Goods
Industry
10,001+
Employees
1990
Founded Year

Mission & Purpose

The Poundland Story. Everything for £1 was the idea of our founders in 1990 and we’ve grown to become one of the largest discount & value retailers in the UK, with thousands of great products at £1 across over 500 stores… and sometimes we offer special promotions and products at other prices. We work hard to bring you amazing value products every day with over two-thirds being sourced from the UK.