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Sales Assistant

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Claire's

10d ago

  • Job
    Full-time
    Entry Level
  • Sales & Business Development
    Hospitality & Retail
  • Madrid
  • Quick Apply

AI generated summary

  • You need some high school education, great communication and organizational skills, basic computer and math skills, ability to stand, lift up to 75 lbs, and operate a POS system.
  • You will drive sales through excellent customer service, manage inquiries, assist with visual merchandising, process deliveries, participate in ear piercing, and ensure the store is inviting.

Requirements

  • Some high school required
  • Excellent verbal/written communication and organizational skills
  • Basic computer skills
  • Understands the importance of Customer Service
  • Sound understanding of mathematics and strong reading comprehension skills
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
  • Ability to operate POS system

Responsibilities

  • Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales
  • Delivering sales through friendly and efficient customer service
  • Ensuring our customers have a fun and enjoyable shopping experience
  • Demonstrating Claire's products
  • Assisting customers with their queries using your product knowledge
  • Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
  • Ear piercing (you will receive full training)
  • Ensuring the store looks presentable and inviting to our customers

FAQs

What are the primary responsibilities of a Sales Assistant at Claire's?

As a Sales Assistant, you will support the Store Manager and Assistant Store Manager in achieving retail store targets, deliver friendly customer service, demonstrate products, process deliveries, maintain visual merchandising, and assist with ear piercing after full training.

What kind of training will I receive for the role?

You will receive full training for ear piercing as well as support in developing product knowledge and customer service skills.

Is previous experience in retail necessary for this position?

While previous retail experience is helpful, it is not required. A willingness to learn and a positive attitude are essential.

What is the age requirement for this job?

Some high school is required, but specific age requirements may vary by location and local labor laws.

Are there opportunities for career development within the company?

Yes, Claire's encourages and supports employee development, providing skills and opportunities for growth within the company for those who are committed and ambitious.

What is the physical requirement for this position?

The role requires the ability to stand during scheduled shifts, maneuver up to 25 lbs regularly, and occasionally up to 75 lbs, as well as ability to bend, stoop, and climb ladders while performing various job duties.

What kind of customer service skills are necessary for this role?

A sound understanding of the importance of customer service, excellent verbal and written communication skills, and the ability to assist customers with their queries using product knowledge are essential.

Are there any specific skills required for operating the POS system?

Basic computer skills and an understanding of mathematics are required to operate the POS system effectively.

Is Claire's committed to diversity and inclusion?

Yes, Claire's is an equal opportunity employer committed to diversity, equity, and inclusion, encouraging applications from all underrepresented groups.

Will I need to wear Claire's products as part of my role?

Yes, employees are encouraged to wear Claire's products as part of creating a fun and engaging shopping environment for customers.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,600 company-operated Claire’s and Icing stores in North America and Europe, more than 275 Claire’s franchise stores primarily in the Middle East and South Africa, and over 13,000 concessions globally across 30 retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.