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Sales Assistant

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Claire's

30d ago

  • Job
    Full-time
    Entry Level
  • Birmingham
  • Quick Apply

AI generated summary

  • You need some high school education, strong communication and math skills, basic computer knowledge, and customer service understanding. Ability to lift, stand, and use a POS system is essential.
  • You will drive sales through excellent customer service, assist with store operations, demonstrate products, manage queries, and help ensure a welcoming store environment. Training for ear piercing provided.

Requirements

  • Some high school required
  • Excellent verbal/written communication and organizational skills
  • Basic computer skills
  • Understands the importance of Customer Service
  • Sound understanding of mathematics and strong reading comprehension skills
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
  • Ability to operate POS system

Responsibilities

  • Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales
  • Delivering sales through friendly and efficient customer service
  • Ensuring our customers have a fun and enjoyable shopping experience
  • Demonstrating Claire's products
  • Assisting customers with their queries using your product knowledge
  • Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
  • Ear piercing (you will receive full training)
  • Ensuring the store looks presentable and inviting to our customers

FAQs

What are the main responsibilities of a Sales Assistant at Claire's?

The main responsibilities include driving sales, delivering friendly customer service, demonstrating products, assisting customers with queries, processing store deliveries, visual merchandising, ear piercing (with training), and ensuring the store is presentable.

What type of training will I receive?

You will receive full training for ear piercing and additional training to develop your sales and customer service skills.

What qualifications do I need to apply for this position?

Some high school education is required, along with excellent verbal/written communication and organizational skills, basic computer skills, and a sound understanding of customer service and mathematics.

Is experience in retail required for this job?

Experience in retail is not explicitly required, but any prior experience in customer service or sales will be beneficial.

What is the dress code for employees at Claire's?

Employees are encouraged to wear Claire's products, so the dress code is aligned with the company's fashion-forward image.

What physical requirements are there for this role?

Employees must be able to stand during scheduled shifts, maneuver up to 25 lbs regularly and up to 75 lbs occasionally, and perform tasks that involve bending, stooping, extended reaching, and climbing ladders or step stools.

Does Claire's offer opportunities for career advancement?

Yes, Claire's supports employee development and is committed to providing the skills and opportunities needed for growth within the company.

What type of store environment does Claire's promote?

Claire's promotes a fun and inviting store environment, focused on delivering an enjoyable shopping experience for customers.

Are there any specific customer demographics Claire's focuses on?

Claire's core customer base ranges from children to young women, accommodating various moods, attitudes, and styles.

How does Claire's approach diversity and inclusion?

Claire's is an equal opportunity employer committed to diversity, equity, and inclusion, encouraging applications from underrepresented groups, including those with disabilities. Accommodations can be made during the recruitment process upon request.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,600 company-operated Claire’s and Icing stores in North America and Europe, more than 275 Claire’s franchise stores primarily in the Middle East and South Africa, and over 13,000 concessions globally across 30 retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.