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Sales Assistant

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You should have previous experience in sales or assisting customers with purchases.
  • You will support management in achieving sales targets, serve customers, assist with branch duties, maintain high standards, and handle driving tasks as needed.

Requirements

  • Ideally you’ll have previous experience of selling or assisting customers with purchases.

Responsibilities

  • Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins.
  • Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
  • Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing.
  • You may be required to take on general driving duties when required.

FAQs

What is the primary responsibility of a Sales Assistant?

The primary responsibility of a Sales Assistant is to deliver outstanding customer service at the trade counter and over the phone while maximizing sales opportunities.

Is previous experience in sales necessary for this role?

Ideally, yes, previous experience in selling or assisting customers with purchases is preferred for the Sales Assistant role.

What kind of products will I be assisting customers with?

As a Sales Assistant, you will be assisting customers with plumbing and heating products, including items like boilers, bathroom suites, tubing, and towel rails.

What kind of team environment can I expect?

You can expect an inclusive team environment that promotes collaboration and encourages everyone to have fun while working together to achieve results.

Are there opportunities for career development?

Yes, the company offers support for development and growth with a complete induction and resources to help you build a successful career.

Is there a bonus structure in place for Sales Assistants?

Yes, there is a bonus as part of the benefits package for Sales Assistants.

What types of benefits are included in the package?

The benefits package includes bonuses, discounts at various retailers, life assurance, flexible working options, mental health support, and more.

Do you provide support for mental health?

Yes, we have Mental Health First Aiders and an Employee Assistance Programme to support our colleagues.

Will I be required to drive as part of this role?

Yes, you may be required to take on general driving duties when necessary.

How does the company promote inclusivity?

The company is passionate about creating an inclusive workplace that celebrates diversity and encourages everyone to bring their whole self to work, regardless of their background or identity.

Your local national plumbers' merchant.

Retail & Consumer Goods
Industry
1001-5000
Employees
1981
Founded Year

Mission & Purpose

City Plumbing has built on its reputation of selling quality products and providing expert service to the Plumbing and Heating trade for more than 25 years. Our award winning business spans the trade, home improvement and DIY markets. We began trading in 1981 from a single site in Salisbury, Wiltshire and have rapidly grown the business to approximately 3,500 colleagues across more than 370 branches and sites around the UK. And 250 of our locations also have fitted bathroom showrooms and we have a growing number of branches now offering an electrical range. We are always open 24/7 offering more than 20,000 products at www.cityplumbing.co.uk where customers can purchase and have full management of their trade account. City Plumbing is part of Highbourne Group, and is led by Dave Evans, Chief Executive Officer. Highbourne group serves trade customers and consumers across the new build, social housing and repairs and maintenance sectors of the residential and commercial construction categories.