Logo of Huzzle

Home

Matches

Explore

Manage

Sales Assistant

image

WHSmith

2mo ago

Applications are closed

  • Job
    Full-time
    Entry & Junior Level
  • Hospitality & Retail
  • Liverpool

Requirements

  • A passion for customers having an exceptional experience in store.
  • Confident in communicating within the team.
  • Motivated to achieve fantastic results and standards.
  • Adaptable to meet company requirements and goals.

Responsibilities

  • Delivering an exceptional customer service to all our customers.
  • Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
  • Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
  • Being part of a team and supporting colleagues.

FAQs

What are the main responsibilities of a Sales Assistant?

The main responsibilities of a Sales Assistant include delivering exceptional customer service, carrying out stock replenishment, maintaining tidy and inviting store areas, meeting display and visual merchandising standards, and being part of a supportive team.

What skills are important for a Sales Assistant?

A Sales Assistant should have a passion for providing an exceptional customer experience, confident communication skills, motivation to achieve results and high standards, and adaptability to meet company requirements and goals.

Do I need previous experience to apply for the Sales Assistant position?

While previous experience in retail or customer service can be beneficial, it is not explicitly required. A passion for customer service and a willingness to learn are highly valued.

Will I be working individually or as part of a team as a Sales Assistant?

As a Sales Assistant, you will have the opportunity to work both independently and as part of a team, collaborating with colleagues to support each other and deliver excellent store standards.

What does delivering an exceptional customer service entail?

Delivering exceptional customer service involves ensuring that customers feel welcomed and valued, addressing their needs and inquiries, and providing assistance to help them find what they're looking for.

How important is visual merchandising in this role?

Visual merchandising is very important in the Sales Assistant role, as it helps create an inviting shopping environment and enables customers to easily find products, enhancing their overall shopping experience.

What type of environment can I expect to work in as a Sales Assistant?

You can expect to work in a fast-paced and dynamic retail environment that emphasizes teamwork, customer satisfaction, and maintaining high store standards.

What qualities do stores look for in a Sales Assistant?

Stores look for a passion for customer experience, confident communication skills, a strong motivation to achieve results, and the adaptability to meet the evolving needs of the company.

WHSmith

The Global Travel Retailer

Retail & Consumer Goods
Industry
10,001+
Employees
1972
Founded Year

Mission & Purpose

WHSmith is a leading, global travel retailer with a smaller business located on UK high streets. Since 1792, we’ve grown and evolved into a globally recognised brand, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. Today, we have more than 1700 stores in over 30 countries across the globe, serving millions of customers every year, and you’ll find us at airports, railway stations, hospitals and on the high street. Each of our stores and formats is tailored to meet the needs of our customers journeys; we’re the trusted home of travel essentials for the world’s travelling customer. We already operate in over 100 airports around the globe and we’re continuing to expand with a growing presence of WHSmith at international airports, and the expansion of our US businesses – Marshall Retail Group for speciality retail and InMotion, our world-leading digital and tech accessories business in travel locations - into new markets. On the high street, we’ve supported generations of customers on their journeys through life with everything from learning to read, going to school, accessing essential Post Office services to finding a great book. And our fast-growing online brands offer our customers another convenient way to shop, with personalised gifts and cards from FunkyPigeon.com and bestselling books and stationery from WHSmith.co.uk. At the heart of our business are our people and our customers. As a diverse group of over 14,000 colleagues, we are all on the same journey to a better business. Whether our colleagues are based in our stores, our distribution centres or our support centres, we’re committed to providing the opportunity for each and every member of the WHSmith team to be themselves, build their skillset, and progress on their journey with us. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better.