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Sales Assistant

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Mulberry England

2mo ago

Applications are closed

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Manchester

Requirements

  • Engaging
  • Agile
  • Curious
  • In love with fashion!

Responsibilities

  • You will always be customer focused:
  • You will create a welcoming and fun environment for your customers and team.
  • You will be committed to delivering an engaging and memorable customer experience in your store.
  • You will develop and maintain key customer relationships using instore CRM tools to support you.
  • You will be keen to learn and expand your knowledge on our product, brand, services and local events to enhance the customers experience.
  • You will be responsible:
  • You will be curious about the business and willing to share your ideas.
  • You will enjoy working as part of a team and nurture relationships with your colleagues.
  • You will deliver operational excellence showing respect and consideration for people, product and your environment.
  • You will be be environmentally conscious:
  • You will contribute to decreasing Mulberry’s carbon footprint, helping to mitigate climate change and promoting a greener, more sustainable future.
  • You will promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities.

FAQs

What is the job title for this position at Mulberry?

The job title is Sales Assistant, but within Mulberry, Sales Assistants are referred to as 'Experience Experts'.

What are the core values that Mulberry employees share?

The core values that Mulberry employees share are: Be Bold, Be Open, Be Responsible, and Be Imaginative.

What type of environment will I be expected to create for customers?

You will be expected to create a welcoming and fun environment for customers as well as for your team.

How will I develop relationships with customers in this role?

You will develop and maintain key customer relationships using in-store CRM tools to support you in creating engaging and memorable customer experiences.

What qualities should I possess to be successful in this role?

To be successful, you should be engaging, agile, curious, and passionate about fashion.

Is there a focus on sustainability in this position?

Yes, you will contribute to decreasing Mulberry’s carbon footprint and promote a greener, more sustainable future as part of your responsibilities.

What are some of the benefits of working at Mulberry?

Benefits include a competitive basic salary, bonus, product allowance, staff discount, extra day off for your birthday, pension contributions, life assurance, and training opportunities including access to LinkedIn Learning.

Will I have opportunities for professional development?

Yes, Mulberry offers training and development opportunities, including full access to LinkedIn Learning.

What initiatives does Mulberry have in place for community engagement?

Mulberry provides two community days per year for employees to engage in community service and support.

How does Mulberry approach inclusivity and diversity in hiring?

Mulberry is an equal opportunities employer and is passionate about hiring and developing the best talent, with hiring decisions made solely based on qualifications, skills, or experience relevant to the role.

Mulberry England

Crafting beautiful leather goods that are made to last.

Retail & Consumer Goods
Industry
1001-5000
Employees
1971
Founded Year

Mission & Purpose

Established in Somerset in 1971 around a kitchen table, Mulberry has grown to be the largest maker of luxury leather goods in the United Kingdom. With a bold contemporary take on British heritage and a focus on responsible craft, our ambition is always to create progressive luxury pieces that are made to last. Sustainability has been at the heart of Mulberry since its inception, and in 2021, to mark our fiftieth anniversary, we launched our Manifesto. In it, we detail our commitment to be transformative in our thinking and actions in every area, from sourcing and manufacturing, to production, to our relationships with the communities around us. The Manifesto provides the foundations of its commitment to a regenerative and circular supply chain by 2030 – only then can we be a business that truly is Made to Last. Believing our bags should have long – if not multiple - lives, Mulberry offer customers artisanal repair and restoration services at our Lifetime Service Centre in Somerset. In 2020 we also introduced two new propositions: The Mulberry Exchange, a circular resale platform offering authenticated pre-loved Mulberry bags, including rare and archive styles, and Buy-Back, a service allowing customers the opportunity to trade in their existing Mulberry bag for credit towards a new purchase. Mulberry may now be a global brand, currently made up of over 1,200 employees all over the world, across offices, stores, and factories, but our values remain the same. As an equal opportunities employer, we are committed to Diversity, Equity, and Inclusion in the workplace, and we focus on improving our impact on people, as well as the planet.