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Sales Assistant - Home Store

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Truro

AI generated summary

  • You must be 18+, energetic, customer-focused, tech-savvy, able to lift furniture, work under pressure, and guide volunteers, with attention to detail and a passion for sustainability.
  • You will engage customers, organize donated stock, collaborate with the E-Commerce team, and act as Keyholder to ensure smooth store operations and a great customer experience.

Requirements

  • 18+ years old to apply for this role
  • Previous retail experience isn’t essential
  • What truly counts is your passion, energy, and ability to deliver the very best customer service
  • You’ll be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor
  • Able to work well under pressure and on your own initiative in a dynamic and fast-paced environment
  • Attention to detail in everything you do
  • Positive, creative, confident, customer service focussed and passionate about sustainability
  • You’ll be comfortable with tech, able to use a Till, PC, Smartphone and e-mail with ease
  • This role can be physically demanding and will involve lifting large pieces of furniture

Responsibilities

  • Engage with customers, providing exceptional service and promoting our charity’s mission
  • Organise and merchandise donated stock creatively to maximise sales potential
  • Collaborate with our E-Commerce team to maximise online sales
  • As a Keyholder, you’ll be the go-to person when there isn’t a manager on duty, keeping the store running and ensuring our customers have a great experience

FAQs

What is the working schedule for the Sales Assistant position?

The Sales Assistant position is part-time, requiring 21 hours per week, including weekend and bank holiday shifts on a rota basis.

Is previous retail experience necessary for this role?

No, previous retail experience is not essential. What truly counts is your passion, energy, and ability to deliver excellent customer service.

Will I be required to lift heavy items?

Yes, the role can be physically demanding and will involve lifting large pieces of furniture.

How does the company promote sustainability?

The British Heart Foundation connects with local communities to reduce clothing and furniture waste and prevents around 70,000 tonnes of unwanted items from going to landfill every year.

What kind of training or support will I receive?

You will receive training and support to develop your career, with a strong culture of internal progression within the organization.

Are there any specific technological skills required for this role?

Yes, you should be comfortable using technology such as a Till, PC, Smartphone, and email with ease.

What benefits do employees receive?

Employees receive generous benefits including 38 days annual leave, enhanced family policies, early access to wages, staff discounts, health cash plans, and more.

Is a DBS check required for employment?

Yes, any offer of employment is subject to a satisfactory DBS check.

How can I apply for the Sales Assistant position?

To apply, click the “Apply” button on the job listing, complete the application form, submit your CV, and upload your employment history on the BHF Careers page.

Does the British Heart Foundation provide accommodations during the recruitment process?

Yes, if you need any adjustments to the recruitment process, you should contact a member of the Recruitment team.

The largest independent funder of research into heart and circulatory diseases in the UK

Science & Healthcare
Industry
1001-5000
Employees
1961
Founded Year

Mission & Purpose

The British Heart Foundation (BHF) is a charitable organisation dedicated to combating heart disease through research, education, and support. The BHF's primary mission is to save lives and improve cardiovascular health by funding groundbreaking research, advocating for heart-healthy lifestyles, and providing support to those affected by heart conditions. Their purpose revolves around preventing heart diseases, promoting awareness, and advancing medical knowledge to ensure a world where individuals live longer, healthier lives, free from the impact of heart-related illnesses. Through their multifaceted approach, the BHF strives to make a significant and lasting impact on heart health in the United Kingdom.