FAQs
What is the job title for this position?
The job title is Sales Assistant - Home Store.
Where is this position located?
This position is located in Wandsworth.
What is the weekly working hour requirement for this role?
This is a part-time role requiring 14 hours of work per week.
Is flexibility in working hours required for this position?
Yes, flexibility is required to work on weekends and bank holidays on a rota basis.
What are the main responsibilities of a Sales Assistant in this role?
The main responsibilities include providing exceptional customer service, organizing and merchandising donated stock, collaborating with the E-Commerce team, and serving as a Keyholder when the manager is not present.
Is previous retail experience necessary for this position?
No, previous retail experience is not essential. Passion, energy, and the ability to deliver excellent customer service are what truly count.
What are some essential skills or attributes a candidate should possess?
Candidates should be confident in a team environment, able to work under pressure, detail-oriented, positive, creative, customer service-focused, and comfortable with technology.
What are the physical requirements of this role?
The role can be physically demanding and may involve lifting large pieces of furniture.
What is the mission of the British Heart Foundation (BHF)?
The mission of the BHF is to fund lifesaving research for all heart and circulatory conditions and to help connect with local communities while reducing clothing and furniture waste across the UK.
What benefits does the BHF offer to its employees?
Benefits include 38 days annual leave, holistic support leave, enhanced family policies, early access to wages, staff discounts, health cash plans, a virtual GP, pension contributions, and discounts on gym memberships and retailers.
Are there any requirements regarding criminal background checks?
Yes, any offer of employment is subject to a satisfactory DBS check.
Is the recruitment process inclusive for all candidates?
Yes, the BHF is committed to fairness and consistency in the recruitment process and uses anonymous CV software.
How can one apply for the Sales Assistant position?
To apply, click the "Apply" button on the BHF Careers page, complete the application form, submit your CV, and upload your employment history.
Can applicants expect any adjustments in the recruitment process?
Yes, applicants needing adjustments in the recruitment process should contact a member of the Recruitment team.