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Sales Assistant / Key Holder (20 hrs)

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Deichmann

13d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You must have a positive attitude, strong communication skills, be a trustworthy team player, detail-oriented, and flexible to work 20 hours a week, including weekends, to meet performance targets.
  • You will open/close the store, serve customers, process sales, promote products, manage stock replenishment and deliveries, maintain store cleanliness, and assist with various tasks as needed.

Requirements

  • You will have a positive attitude towards providing exceptional customer service, the ability to work well within a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure.
  • As a Key Holder you will be a trustworthy individual, responsible for the following key activities.
  • A positive, can do attitude.
  • Strong interpersonal and communication skills.
  • Willingness to approach and serve all customers.
  • The drive to exceed monthly performance targets.
  • Methodical approach to completing daily tasks – including stock SKU management.
  • High levels of attention to detail.
  • The ability to work both individually and as part of a diverse team.
  • The commitment to work 20 hours per week and the flexibility to work any day (Monday - Sunday).

Responsibilities

  • Open & close the store as and when required.
  • Being responsible for a set of store keys.
  • Approaching customers, providing helpful and knowledgeable information on our products.
  • Serving customers at the till - processing sales transactions.
  • Recommending and promoting complimentary products with each sale.
  • Collaborating with your team to achieve store sales targets and KPI’s.
  • Continuous stock replenishment to ensure the shelves are always full.
  • Processing of stock deliveries in a timely manner.
  • Ensuring that the shop floor is always kept clean & tidy, to a high standard.
  • Any additional ad hoc duties, as and when required.

FAQs

What is the location of the job?

The job is located at 3 Gosnold Street, Arc Shopping Centre, Bury St Edmunds, IP33 3FB.

How many hours per week is the Sales Assistant / Key Holder position?

The position is for 20 hours per week.

What is the starting pay for this role?

The competitive hourly rate is up to £11.84 per hour, plus non-contractual hourly sales commission.

What are the key responsibilities of a Key Holder?

Key Holder responsibilities include opening and closing the store, being responsible for a set of store keys, providing customer service, processing sales transactions, and ensuring the shop floor is clean and tidy.

When is the start date for this position?

The start date is immediately.

What personal characteristics are ideal for this role?

Ideal characteristics include a positive attitude, strong interpersonal and communication skills, a willingness to serve customers, attention to detail, and the ability to work flexibly across all days of the week.

Is this position permanent or temporary?

This is a part-time, permanent position.

Is there a requirement for a flexible schedule?

Yes, candidates must be flexible to work any day from Monday to Sunday.

What type of store environment will I be working in?

You will be working in a fast-paced, customer-facing retail environment.

How will I receive training for this role?

Training details are typically provided during the onboarding process; you can inquire further by contacting the recruitment team.

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Deichmann

Retail & Consumer Goods
Industry
10,001+
Employees
1913
Founded Year

Mission & Purpose

Deichmann is a leading footwear retailer offering a wide range of stylish and affordable shoes for men, women, and children. Their mission is to provide high-quality footwear that combines fashion with comfort at accessible prices. Deichmann aims to make the latest trends available to everyone, ensuring customer satisfaction through excellent service and a diverse product range. The company is committed to sustainability and ethical practices, striving to create a positive impact on both customers and the environment.

Benefits

  • Product Discount

  • Generous Annual Leave

  • Pension

  • Annual Bonuses for Store Managers

  • Sales Commission for Store Teams

  • Awards & Recognition

  • Team Incentives

  • Childcare Vouchers