FAQs
What is the role of a Sales Assistant at Superdry?
The role of a Sales Assistant at Superdry involves being the face of the brand, delivering an exceptional shopping experience to customers, and helping them feel amazing in the products. Sales Assistants are expected to embrace the Superdry culture, exceed customer expectations, and maintain high standards in store appearance.
What qualities are Superdry looking for in a Sales Assistant?
Superdry is looking for team players who are passionate about the brand, confident, genuine, and positive. Ideal candidates should be motivated, detail-oriented, ambitious, and eager to share and learn. They should also be capable of making decisions that prioritize customer satisfaction.
What training and development opportunities are available for Sales Assistants at Superdry?
Superdry offers awesome training and development opportunities, including a tailored induction and onboarding process designed to set Sales Assistants up for success. The company is committed to style and service development, benefiting the team throughout their career.
What kind of benefits does Superdry provide to its Sales Assistants?
Benefits for Sales Assistants at Superdry include a competitive hourly rate, 20 days of holiday plus a birthday day off, a clothing allowance for a Superdry wardrobe, staff discounts of up to 50% both online and in-store, flexible working patterns, pension contributions, life assurance, and a work environment that is inclusive and diverse.
What are the working hours for a part-time Sales Assistant at Superdry?
Part-time Sales Assistants at Superdry typically have flexible working patterns. Full-time staff may have the option to work 4 days a week, depending on store availability. Specific hours can vary based on the store's scheduling needs.
Is experience in retail required for the Sales Assistant position?
While previous retail experience may be beneficial, Superdry places a strong emphasis on personality traits such as passion for the brand and customer service skills, which can be demonstrated through various experiences. Candidates eager to learn and grow are encouraged to apply.
How does Superdry support its employees' work-life balance?
Superdry supports work-life balance through flexible working patterns, including part-time positions and the option for full-time employees to work compressed hours. The company also provides generous holiday allowances and additional time off for birthdays.
What should I expect during the interview process for this Sales Assistant role?
During the interview process, candidates can expect to discuss their passion for the Superdry brand, customer service experiences, and how they align with the company culture. Expect questions that assess teamwork, motivation, and personality fit, as the company values authenticity and enthusiasm.
Will I receive a discount on Superdry products as a Sales Assistant?
Yes, Sales Assistants at Superdry benefit from an amazing staff discount, which can be up to 50% off products both online and in-store, making it a rewarding position for anyone who loves the brand.