FAQs
What is the main responsibility of a Sales Assistant at Superdry?
The main responsibility of a Sales Assistant at Superdry is to be the face of the brand, delivering the ultimate shopping experience to customers by helping, serving, and styling them, while also exceeding their expectations at every opportunity.
What qualities are Superdry looking for in a Sales Assistant?
Superdry is looking for a team player who is passionate about the brand, confident, genuine, and positive. They should always consider what’s best for the customers, be ambitious in exceeding expectations, have excellent attention to detail, and be eager to share and learn.
Are there any specific standards that a Sales Assistant must adhere to?
Yes, a Sales Assistant must support the store team in delivering the highest standards across every aspect of store life, take pride in the store appearance, and embrace the Superdry store look.
What kind of training will be provided to new Sales Assistants?
New Sales Assistants will receive tailored induction and onboarding training to set them up for success, as well as ongoing style and service training fuelled by Superdry's training and development resources.
What are the benefits of working as a Sales Assistant at Superdry?
Benefits include a competitive hourly rate, 20 days of holiday plus a birthday day off, a clothing allowance for a Superdry wardrobe, up to 50% staff discount online and in-store, flexible working patterns, pension contributions, life assurance, and working in an inclusive and diverse atmosphere with sustainable premium products.
Is previous retail experience required for this role?
The job description does not specifically state that previous retail experience is required, but having a passion for the brand and excellent customer service skills would be beneficial.
What is the expected work schedule for part-time Sales Assistants?
The work schedule for part-time Sales Assistants can include flexible working patterns, and full-time options may include working 4 days a week, depending on store availability.
How important is product knowledge for a Sales Assistant at Superdry?
Product knowledge is extremely important as Sales Assistants are expected to endlessly develop their understanding of the products and the business to better assist customers.
What should I do if I am interested in applying for the Sales Assistant position?
If you are interested in applying for the Sales Assistant position at Superdry, you should follow the application process outlined on their careers page, submitting your resume and any relevant information that demonstrates your passion for the brand and customer service skills.