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Sales Assistant- Stratford London

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Claire's

2mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • London
  • Quick Apply

AI generated summary

  • You need some high school education, strong communication and math skills, basic computer proficiency, physical stamina, and the ability to use a POS system while providing excellent customer service.
  • You will drive sales through excellent customer service, assist with store operations, demonstrate products, handle queries, and maintain an inviting store atmosphere while receiving training for ear piercing.

Requirements

  • Some high school required
  • Excellent verbal/written communication and organizational skills
  • Basic computer skills
  • Understands the importance of Customer Service
  • Sound understanding of mathematics and strong reading comprehension skills
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
  • Ability to operate POS system

Responsibilities

  • Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales
  • Delivering sales through friendly and efficient customer service
  • Ensuring our customers have a fun and enjoyable shopping experience
  • Demonstrating Claire's products
  • Assisting customers with their queries using your product knowledge
  • Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
  • Ear piercing (you will receive full training)
  • Ensuring the store looks presentable and inviting to our customers

FAQs

What is the main responsibility of a Sales Assistant at Claire's?

The main responsibility is to support the Store Manager and Assistant Store Manager in achieving retail store targets by driving sales and providing friendly and efficient customer service.

Will I receive training for ear piercing?

Yes, you will receive full training for ear piercing as part of your role.

What type of products does Claire's specialize in?

Claire's specializes in fashionable jewelry, accessories, and cosmetics products.

What qualifications do I need to apply for this position?

Some high school education is required, along with excellent verbal/written communication skills, basic computer skills, and a sound understanding of customer service.

Is previous retail experience necessary for this role?

While previous retail experience can be beneficial, it is not specifically mentioned as a requirement for this role.

Are there opportunities for career development at Claire's?

Yes, Claire's encourages and supports your development, providing you with the skills you need to grow within the company if you are committed and willing to learn.

What physical tasks are involved in this position?

The position involves standing during scheduled shifts, maneuvering up to 25 lbs regularly and 75 lbs occasionally, as well as bending, stooping, and reaching to assist customers and place merchandise throughout the store.

Is Claire's an equal opportunity employer?

Yes, Claire's is an equal opportunity employer committed to diversity, equity, and inclusion, and encourages applications from underrepresented groups, including those with disabilities.

How important is customer service in this role?

Customer service is extremely important, as the role focuses on delivering a fun and enjoyable shopping experience while assisting customers with their queries.

Do I need to operate a POS system in this role?

Yes, you will need to have the ability to operate a POS system as part of your responsibilities as a Sales Assistant.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,600 company-operated Claire’s and Icing stores in North America and Europe, more than 275 Claire’s franchise stores primarily in the Middle East and South Africa, and over 13,000 concessions globally across 30 retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.