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Sales Assistant - Toys R Us

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WHSmith

10d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Salisbury

AI generated summary

  • You must be passionate about customer experience, confident in team communication, motivated for excellent results, and adaptable to meet company goals.
  • You will deliver excellent customer service, conduct product demos, maintain store tidiness, support visual merchandising, and collaborate with teammates to create a fun shopping environment.

Requirements

  • - A passion for customers having an exceptional experience in store.
  • - Confident in communicating within the team.
  • - Motivated to achieve fantastic results and standards.
  • - Adaptable to meet company requirements and goals.

Responsibilities

  • Delivering an exceptional customer service to all customers.
  • Conducting engaging product demonstrations to showcase features, benefits, and usage techniques to customers.
  • Creating a fun environment by combining your sense of fun with energy and enthusiasm.
  • Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
  • Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
  • Being part of a team and supporting colleagues.

FAQs

What is the working hours for the Sales Assistant position?

The working hours are 15 hours per week, working any 3 out of 7 days including weekends.

What type of contract is offered for the Sales Assistant role?

The contract type for this position is permanent.

What is the salary for the Sales Assistant position?

The salary is up to £11.50 per hour.

Where is the Sales Assistant position located?

The Sales Assistant position is located in Salisbury, Wiltshire, UK (Post Code: SP1 2AG).

Are there opportunities for career progression within WHSmith?

Yes, WHSmith values its employees and offers opportunities for career progression.

Are employees eligible for staff discounts?

Yes, employees receive discounts and can enjoy a range of deals from retail partners.

What kind of training is provided for new Sales Assistants?

WHSmith provides training to ensure you can deliver exceptional customer service and understand product demonstrations effectively.

Is this position suitable for students?

Yes, the part-time nature of the role makes it suitable for students seeking flexible working hours.

Are weekend shifts mandatory for this role?

Yes, the role requires working on weekends as part of the 3 out of 7 days working schedule.

Is prior retail experience required for the Sales Assistant position?

While prior retail experience is beneficial, a passion for customer service and a willingness to learn are the primary criteria.

The Global Travel Retailer

Retail & Consumer Goods
Industry
10,001+
Employees
1972
Founded Year

Mission & Purpose

WHSmith is a leading, global travel retailer with a smaller business located on UK high streets. Since 1792, we’ve grown and evolved into a globally recognised brand, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. Today, we have more than 1700 stores in over 30 countries across the globe, serving millions of customers every year, and you’ll find us at airports, railway stations, hospitals and on the high street. Each of our stores and formats is tailored to meet the needs of our customers journeys; we’re the trusted home of travel essentials for the world’s travelling customer. We already operate in over 100 airports around the globe and we’re continuing to expand with a growing presence of WHSmith at international airports, and the expansion of our US businesses – Marshall Retail Group for speciality retail and InMotion, our world-leading digital and tech accessories business in travel locations - into new markets. On the high street, we’ve supported generations of customers on their journeys through life with everything from learning to read, going to school, accessing essential Post Office services to finding a great book. And our fast-growing online brands offer our customers another convenient way to shop, with personalised gifts and cards from FunkyPigeon.com and bestselling books and stationery from WHSmith.co.uk. At the heart of our business are our people and our customers. As a diverse group of over 14,000 colleagues, we are all on the same journey to a better business. Whether our colleagues are based in our stores, our distribution centres or our support centres, we’re committed to providing the opportunity for each and every member of the WHSmith team to be themselves, build their skillset, and progress on their journey with us. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better.