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Sales Associate

Applications are closed

  • Job
    Full-time
    Entry Level
  • Sales & Business Development
    Hospitality & Retail
  • Dubai

Requirements

  • High School Degree
  • Fluency in English
  • Proficiency in MS office
  • Skills Specific for Sports Goods retail: Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible
  • Specific for Sports Goods retail: Active participation in at least one sporting activity

Responsibilities

  • - Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards
  • - Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standards
  • - Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers' requests
  • - Specific for Multimedia: Inform Department Manager of unavailable and nonperforming products
  • - Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations
  • - Specific for Multimedia: Up-sell and cross-sell products and services in order to reach hourly and daily sales targets
  • - Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities
  • - Handle cash register and transactions with the customers in an effective and accurate manner as required
  • - Specific for Fashion: Take accurate measurements for any needed alteration, assign price according to set price list (when applicable) and coordinate needed alterations

FAQs

What are the main responsibilities of a Sales Associate at Mango?

The main responsibilities include greeting customers, assisting them, arranging and replenishing shop shelves, providing exceptional customer service through up-selling and cross-selling, handling cash register transactions, and ensuring the shop floor is clean and tidy.

What qualifications are required for this position?

The qualifications required include a High School Degree, fluency in English, proficiency in MS Office, and specific skills related to the sports goods retail sector.

Is previous experience required for this role?

Previous experience is not explicitly mentioned; however, skills pertinent to retail and sports goods may enhance your application.

What type of schedule can I expect for this position?

The position is full-time.

Where is this job located?

The job is located at the Mall of the Emirates in Dubai, United Arab Emirates.

What does the job involve in terms of customer interactions?

The job involves greeting customers, offering assistance, ensuring their needs are met, and providing exceptional service through various sales techniques.

Are there any specific skills required for the Sports Goods retail segment?

Yes, specific skills include being a collective game player, project-oriented, enthusiastic, empathic, and having active participation in at least one sporting activity.

What are the expectations regarding product merchandising for the Multimedia department?

Associates are expected to inform the Department Manager about unavailable and nonperforming products, merchandise items according to sales trends and Department Manager recommendations, and actively up-sell and cross-sell products.

Is there any specific cash handling procedure I need to follow?

Yes, associates are required to handle cash register transactions effectively and accurately as part of their responsibilities.

Is there an ongoing process for application after the unposting date?

Yes, the unposting date is ongoing, which means applications are accepted continuously.

We exist to provide our customers and people with an entertaining and exciting way of life.

Retail & Consumer Goods
Industry
10,001+
Employees
1978
Founded Year

Mission & Purpose

AZADEA Group is a premier lifestyle retail company that owns and operates more than 40+ leading international franchise concepts across the Middle East and Africa. With over 13,500 employees, dedicated offices in every market it operates, and world-class infrastructure, the company oversees over 700 stores. Since its inception in 1978, the Group has developed a substantial network of retail stores representing leading international brand names in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia, and beauty & cosmetics. AZADEA Group operates across 14 countries, including Algeria, Bahrain, Cyprus, Egypt, Ghana, Ivory Coast, Jordan, Kenya, Saudi Arabia, Kuwait, Lebanon, Oman, Qatar, and the United Arab Emirates.