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Sales Associate

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Dubai

AI generated summary

  • You must be fluent in English, proficient in MS Office, have a high school diploma, and possess 0-1 year of relevant experience. Enthusiasm for sports or lifestyle products is essential.
  • You will greet customers, assist with transactions, manage inventory, maintain store cleanliness, suggest products, coordinate alterations, and organize displays based on trends and sales goals.

Requirements

  • Fluency in English.
  • Proficiency in MS Office.
  • High school degree.
  • Zero to one years of experience in a similar role.
  • Sports Goods Retail: Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible.
  • Multimedia & Lifestyle Retail: Expertise in technology, music, books, and lifestyle products, encompassing current trends and market insights.

Responsibilities

  • Greet customers, offer assistance promptly, and serve them to ensure their needs are met in compliance with quality and customer service standards.
  • Provide exceptional customer service by engaging in up-selling, cross-selling, suggesting alternatives, and promptly following up on customers' requests.
  • Ensure a smooth and efficient receiving process for items/shipments, maintaining accurate stock keeping to prevent security risks and thefts. Conduct physical and electronic inventory as needed, promptly report broken alarms, incidents, and suspicious activities.
  • Arrange and replenish shop shelves continuously, ensuring cleanliness and tidiness of the shop floor and shelves at all times to maintain the brand's image and coordination standards.
  • Handle cash registers and customer transactions efficiently and accurately, ensuring a seamless experience for customers.
  • Specific for Fashion: Take precise measurements for necessary alterations, assigns prices based on the established price list (when applicable), and coordinate the required alterations promptly and accurately.
  • Specific for Multimedia & Lifestyle: Promote additional products and services to customers to meet hourly and daily sales goals through effective up-selling and cross-selling techniques.
  • Specific for Multimedia & Lifestyle, Sports, and Leisure: Notify department or universe managers about unavailable and underperforming products.
  • Specific for Multimedia & Lifestyle, Sports, and Leisure: Organize product displays in relevant sections based on sales trends, release dates, and recommendations from department or universe managers.

FAQs

What is the job title for this position?

The job title is Sales Associate.

Where is the job location for this Sales Associate position?

The primary location is in Dubai Hills, United Arab Emirates.

What are the main responsibilities of a Sales Associate at Azadea Group?

Responsibilities include providing exceptional customer service, handling cash registers and transactions, maintaining inventory, and ensuring the shop floor is tidy and stocked.

What qualifications are required for this Sales Associate position?

A high school degree is required, and zero to one year of experience in a similar role is preferred.

What level of language proficiency is required for this job?

Fluency in English is required.

Does this position require any specific technical skills?

Yes, proficiency in MS Office is required.

What are the core behavioral competencies needed for this role?

Key competencies include customer focus, action-oriented attitude, accountability, effective communication, and situational adaptability.

Is this position full-time or part-time?

This position is full-time.

What company owns this Sales Associate position?

The position is with Azadea Group, specifically for Zara Home.

Are there opportunities for career growth within this company?

While not explicitly mentioned in the job description, Azadea Group is a large retailer with numerous stores and franchise concepts, which may provide opportunities for career advancement.

We exist to provide our customers and people with an entertaining and exciting way of life.

Retail & Consumer Goods
Industry
10,001+
Employees
1978
Founded Year

Mission & Purpose

AZADEA Group is a premier lifestyle retail company that owns and operates more than 40+ leading international franchise concepts across the Middle East and Africa. With over 13,500 employees, dedicated offices in every market it operates, and world-class infrastructure, the company oversees over 700 stores. Since its inception in 1978, the Group has developed a substantial network of retail stores representing leading international brand names in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia, and beauty & cosmetics. AZADEA Group operates across 14 countries, including Algeria, Bahrain, Cyprus, Egypt, Ghana, Ivory Coast, Jordan, Kenya, Saudi Arabia, Kuwait, Lebanon, Oman, Qatar, and the United Arab Emirates.