FAQs
What is the role of a Sales Associate at Carter’s?
A Sales Associate is a brand ambassador who contributes to the store's success through excellent customer service skills, strong product knowledge, and an outwardly-friendly demeanor.
What are the main responsibilities of a Sales Associate?
The main responsibilities include greeting customers, assisting in merchandise selection, processing transactions, merchandising, maintaining visual standards, complying with loss prevention policies, and participating in maintaining a positive work environment.
Is prior retail experience required for this position?
Retail experience is considered an asset, but it is not strictly required.
What physical demands are associated with the Sales Associate role?
The physical demands include the ability to lift up to 25 lbs, move fixtures, use ladders frequently, and stand for long periods.
What are the availability requirements for this job?
Regular work frequency is required, and availability must be approved by the Store Manager. Associates may be scheduled for days, nights, weekends, and holidays as needed.
How long are shifts for a Sales Associate?
Shifts can range from 2 to 8 hours, depending on the schedule and applicable provincial laws.
Are employees expected to complete any training?
Yes, Sales Associates are expected to develop their retail skills by completing company training as required.
Can Sales Associates expect guaranteed hours?
No, the minimum number of hours is not guaranteed for this position.
Is Carter's an equal opportunity employer?
Yes, Carter's | OshKosh is an equal opportunity employer and encourages all interested and qualified candidates to apply.
How should I apply for this position if I am a current employee?
Current employees must apply through the Internal Career Link within the My Career & Performance app, rather than through the external application.