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Sales Associate (Full-Time) - Covent Garden

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Alo Yoga

3mo ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Sales & Business Development
    Hospitality & Retail
  • London
  • Quick Apply

AI generated summary

  • You have prior client-centric sales experience, a passion for customer service, self-motivation, empathy, integrity, and proof of your right to live and work in the UK.
  • You will drive sales, engage customers, build client relationships, analyze reports, ensure effective store coverage, educate on products, and support all operational procedures.

Requirements

  • Preferred prior work experience in a client-centric, sales environment
  • Passion for customer service and delivering exceptional experiences
  • Self-motivated with a desire to achieve results and excel individually, and as a team
  • Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
  • Proof of right to live and work in the UK

Responsibilities

  • Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
  • Drive and exceed sales goals by leading Alo's initiatives, while optimizing productivity and efficiency
  • Ensure engagement with customers and provide a friendly and easy to shop environment
  • Continue to build the client relationship daily with our customers
  • In partnership with the leadership team, analyse reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
  • Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
  • Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
  • Confidently introduces all facets of the Alo business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
  • Leverages company tools, incentives, and strategies to support meeting store goal
  • Resolve client needs quickly & effectively ensuring customer satisfaction
  • Educates guests and staff on our product, community and culture
  • Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
  • Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
  • Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure
  • Support other areas of the business, including Sales and Cashier, as needed

FAQs

What is the hourly pay rate for the Sales Associate position?

The hourly rate for the Sales Associate position ranges from £13 to £15 per hour, depending on experience.

Is previous work experience required for this role?

Preferred prior work experience in a client-centric, sales environment is desired for this role.

What are the expected working hours for full-time associates?

Full-time associates are expected to work 32-40 hours per week, primarily on the sales floor.

Are Sales Associates required to work flexible hours?

Yes, Sales Associates must be willing to work a flexible schedule that includes evenings, weekends, and holidays.

What is the focus of the Sales Associate role at Alo?

The focus of the Sales Associate role is to achieve store sales goals by providing an authentic and excellent experience for every guest through genuine connection and product education.

How does Alo approach diversity and inclusion in the workplace?

Alo is committed to an active Inclusion, Diversity, and Equal Opportunities Policy and does not discriminate against applicants or employees based on various protected statuses.

What training or knowledge is expected from the Sales Associate?

The Sales Associate is expected to have expert knowledge in all facets of product knowledge, including features, benefits, usage, and care.

What is the process for requesting adjustments during the interview process?

If you require reasonable adjustments to any part of the recruitment process, you can share those requirements when completing your application or by emailing UKCareers@aloyoga.com.

What are the main responsibilities of a Sales Associate at Alo?

Main responsibilities include driving sales, engaging with customers, analyzing reports for strategy, maintaining product flow, and educating guests on products and the Alo community and culture.

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Alo Yoga

Spreading mindful movement, inspiring wellness and creating community. These goals inspire everything we do at Alo.

Retail & Consumer Goods
Industry
501-1000
Employees
2007
Founded Year

Mission & Purpose

We are Alo. We inspire mindful movement, wellness, and taking the consciousness of physical practice and meditation into the world - this is the real studio to street. We make technologically advanced activewear, scientifically forward, clean beauty & wellness solutions, and igniting movement & mindfulness content to bring more mind-body wellness to the world. Alo stands for Air, Land, Ocean. Behind everything we do is the intention to protect and respect our planet's resources with solar power and sweatshop-free, eco-aware production, our non profit has brought yoga and mindfulness to millions. Alo is a feeling. We see a tomorrow where the pursuit of happiness starts with one intentional breath, where health is wealth and where joining together to lift each other up changes the vibration of the world.