Logo of Huzzle

Home

Matches

Explore

Manage

Sales Associate (Part Time) - Liverpool One

image

Hugo Boss

3d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Liverpool

AI generated summary

  • You need retail or service experience, strong communication skills, commercial acumen, adaptability, a positive attitude, and a willingness to learn about premium fashion.
  • You will deliver excellent customer service, manage CRM data, achieve performance targets, handle transactions, support stock management, utilize business systems, and follow procedures.

Requirements

  • Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry
  • Excellent interpersonal and communication skills at all levels
  • Demonstrate strong commercial acumen and brand knowledge
  • Ability to be flexible & adaptable to the need of the business
  • Willingness to constantly learn & develop
  • High cultural knowledge & awareness
  • Proactive and positive attitude

Responsibilities

  • Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
  • Responsible for CRM data gathering & quality management
  • Contribute to achieve the location’s performance targets and individual KPI’s
  • Support in transaction, complaint & return handling
  • Participate in regular trainings to continuously develop
  • Support in all operations for loss prevention and stock management
  • Proficient utilization of business systems & latest technology
  • Drive the use of all available tools and ensure procedures are executed and policies followed

FAQs

What is the job title for this position?

The job title is Sales Associate (Part Time) at Liverpool One.

What are the main responsibilities of a Sales Associate at HUGO BOSS?

The main responsibilities include delivering customer service excellence, building a loyal customer base, managing CRM data, achieving performance targets and KPIs, handling transactions, complaints, and returns, participating in training for development, supporting loss prevention and stock management, and utilizing business systems effectively.

Do I need previous experience to apply?

Yes, previous retail, hospitality, or customer service experience is required, along with a strong understanding of the premium fashion industry.

What personal qualities are important for this role?

Important qualities include excellent interpersonal and communication skills, strong commercial acumen, flexibility and adaptability, a willingness to learn and develop, high cultural awareness, and a proactive, positive attitude.

What benefits are offered for this position?

Benefits include a competitive salary, commission, attractive benefits, a global career path, tailored training and development opportunities, and an international working environment with a dynamic work culture.

Is there an emphasis on diversity and inclusion within the company?

Yes, HUGO BOSS is committed to an inclusive culture that embraces each person’s authenticity and individuality, ensuring an equitable work environment.

Are there opportunities for career advancement?

Yes, HUGO BOSS offers a global career path for specialists and leadership as well as tailored training and development opportunities.

What type of work environment can I expect?

You can expect an international and inspirational working environment with a dynamic work culture.

image

Hugo Boss

Take the next step and find the perfect job for you – What's your HUGO BOSS?

Retail & Consumer Goods
Industry
10,001+
Employees
1924
Founded Year

Mission & Purpose

At HUGO BOSS, we firmly believe that the passion and dedication of our employees is the essence for the successful execution of our “CLAIM 5” growth strategy. A strong commitment to empowering people and teams is therefore firmly anchored in “CLAIM 5”. In this context, our HUGO BOSS values – entrepreneurial spirit, personal ownership, team mentality, simplicity & quality, and youthful spirit – play a key role. They form the guiding principle for day-to-day cooperation and are intended to foster a spirit of mutual trust. The aim is to create an environment that enables all employees to develop their individual talents and thus directly contribute to the success of “CLAIM 5”. On top of that, HUGO BOSS intends to continue positioning itself as one of the most attractive employers in the fashion industry. This, in turn, should enable us to attract the best talents in the sector.