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Sales Associate (Part Time) - One New Change

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Hugo Boss

3d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • London

AI generated summary

  • You should have retail or customer service experience, strong communication skills, commercial acumen, cultural awareness, adaptability, and a proactive attitude with a passion for learning.
  • You will provide excellent customer service, manage CRM data, meet performance targets, handle transactions and complaints, support loss prevention, and use business systems effectively.

Requirements

  • Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry
  • Excellent interpersonal and communication skills at all levels
  • Demonstrate strong commercial acumen and brand knowledge
  • Ability to be flexible & adaptable to the need of the business
  • Willingness to constantly learn & develop
  • High cultural knowledge & awareness
  • Proactive and positive attitude

Responsibilities

  • Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
  • Responsible for CRM data gathering & quality management
  • Contribute to achieve the location’s performance targets and individual KPI’s
  • Support in transaction, complaint & return handling
  • Participate in regular trainings to continuously develop
  • Support in all operations for loss prevention and stock management
  • Proficient utilization of business systems & latest technology
  • Drive the use of all available tools and ensure procedures are executed and policies followed

FAQs

What are the working hours for the Sales Associate position?

The Sales Associate position is part-time, and specific working hours will be discussed during the interview process.

What qualifications do I need to apply for this role?

Previous retail, hospitality, or customer service experience is preferred, along with a strong understanding of the premium fashion industry.

Is there an opportunity for growth within the company?

Yes, HUGO BOSS offers a global career path for specialists and leadership, along with tailored training and development opportunities.

What kind of training will I receive?

You will participate in regular training to continuously develop your skills and knowledge about the products and customer service excellence.

Is experience in fashion retail necessary?

While prior experience in fashion retail is beneficial, a strong understanding of customer service and the premium fashion industry is essential.

What benefits do employees receive?

Employees receive a competitive salary, commission, attractive benefits, and access to a dynamic international working environment.

How does HUGO BOSS ensure an inclusive work culture?

HUGO BOSS is committed to equal employment opportunities and embraces each person’s authenticity and individuality to help unleash full potential in a supportive environment.

What should I do if I'm interested in applying?

If you're interested in the Sales Associate position, you can express your interest and look forward to discussing the opportunity in a personal conversation.

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Hugo Boss

Take the next step and find the perfect job for you – What's your HUGO BOSS?

Retail & Consumer Goods
Industry
10,001+
Employees
1924
Founded Year

Mission & Purpose

At HUGO BOSS, we firmly believe that the passion and dedication of our employees is the essence for the successful execution of our “CLAIM 5” growth strategy. A strong commitment to empowering people and teams is therefore firmly anchored in “CLAIM 5”. In this context, our HUGO BOSS values – entrepreneurial spirit, personal ownership, team mentality, simplicity & quality, and youthful spirit – play a key role. They form the guiding principle for day-to-day cooperation and are intended to foster a spirit of mutual trust. The aim is to create an environment that enables all employees to develop their individual talents and thus directly contribute to the success of “CLAIM 5”. On top of that, HUGO BOSS intends to continue positioning itself as one of the most attractive employers in the fashion industry. This, in turn, should enable us to attract the best talents in the sector.