FAQs
What is the job title for this position?
The job title is Sales Associate, Part-Time South Congress.
Who is Reformation and what is their mission?
Reformation is a revolutionary lifestyle brand founded in 2009 that combines stylish, vintage-inspired designs with sustainable practices. Their mission is to prove that fashion and sustainability can coexist, and they aim to solve the problems facing our planet and society through innovation, common sense, and education.
What are the essential responsibilities of a Sales Associate at Reformation?
Essential responsibilities include meeting and exceeding sales goals, assisting in clientele generation, delivering an excellent client experience, maintaining inventory accuracy, contributing to loss prevention, ensuring the selling floor reflects brand standards, and sharing product knowledge with enthusiasm.
What is the expected customer service approach for this position?
The expected customer service approach involves fostering a customer-first mindset, acting as a brand ambassador, educating customers about sustainability, and building long-term loyal client relationships to create a delightful in-store experience.
What qualifications are needed to apply for the Sales Associate position?
Candidates should have experience working with a sales or retail organization and/or in an operationally intensive business, be able to work in a fast-paced environment, possess strong interpersonal skills, and demonstrate self-motivation for their work and career.
What is the minimum hour requirement for this part-time position?
The minimum requirement is to work at least 20 hours per week and a minimum of 3 days per week, including weekends.
Are there specific scheduling requirements for this position?
Yes, candidates must be available to work a flexible schedule that includes days, nights, weekends, and holidays if required to meet the needs of the business.
How does Reformation approach company culture?
Reformation promotes a people-first culture, emphasizing inclusion where everyone feels they belong and their voices are valued. They strive to create a professional, healthy, and productive work environment.
What traits are necessary for success in this Sales Associate role?
Successful candidates should possess strong interpersonal skills, be driven and self-motivated, and have the ability to interact effectively with diverse personalities.
How does Reformation ensure a unique in-store experience for customers?
Reformation uses technology to create a unique interaction between customers, employees, and the brand, contributing to an in-store experience that surprises and delights customers.