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Sales Associate, Part-Time South Congress

  • Job
    Part-time
    Junior Level
  • Hospitality & Retail
  • Austin
  • Quick Apply

AI generated summary

  • You must have retail experience, strong interpersonal skills, and a drive for challenges. Available for at least 20 hours and 3 days a week, with a flexible schedule including weekends and holidays.
  • You will drive sales, engage customers, deliver exceptional service, maintain inventory accuracy, uphold brand standards, and foster a positive store environment focused on sustainability and client relationships.

Requirements

  • Experience working with a sales or retail organization and/or operationally intensive business.
  • Ability to work in a fast-paced setting.
  • Strong interpersonal skills and the ability to interact effectively with diverse personalities
  • Driven approach to take on new challenges with the self-motivation for your work and career
  • Part Time, Hourly:
  • Available to work a minimum of 20 hours per week
  • Available to work a minimum of 3 days per week, weekends included
  • Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

Responsibilities

  • Consistently meet and exceed sales goals.
  • Assist in clientele generation through customer engagement.
  • Contribute to an in-store experience for customers that both surprises and delights them.
  • Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.
  • Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.
  • Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
  • Understand the need for consistent inventory accuracy and controls in store.
  • Contribute to Loss Prevention in all areas of the business.
  • Uphold time and attendance policy.
  • Ensure the selling floor reflects the brand and concept standards at all times.
  • Share your deep knowledge about our product with genuine enthusiasm.
  • Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
  • Help ensure that the store environment is inspiring and our product is easily accessible.
  • Understand the core values and culture of Reformation and reflect these in all efforts.
  • Maintain and uphold a professional, healthy, and productive work environment.

FAQs

What is the job title for this position?

The job title is Sales Associate, Part-Time South Congress.

Who is Reformation and what is their mission?

Reformation is a revolutionary lifestyle brand founded in 2009 that combines stylish, vintage-inspired designs with sustainable practices. Their mission is to prove that fashion and sustainability can coexist, and they aim to solve the problems facing our planet and society through innovation, common sense, and education.

What are the essential responsibilities of a Sales Associate at Reformation?

Essential responsibilities include meeting and exceeding sales goals, assisting in clientele generation, delivering an excellent client experience, maintaining inventory accuracy, contributing to loss prevention, ensuring the selling floor reflects brand standards, and sharing product knowledge with enthusiasm.

What is the expected customer service approach for this position?

The expected customer service approach involves fostering a customer-first mindset, acting as a brand ambassador, educating customers about sustainability, and building long-term loyal client relationships to create a delightful in-store experience.

What qualifications are needed to apply for the Sales Associate position?

Candidates should have experience working with a sales or retail organization and/or in an operationally intensive business, be able to work in a fast-paced environment, possess strong interpersonal skills, and demonstrate self-motivation for their work and career.

What is the minimum hour requirement for this part-time position?

The minimum requirement is to work at least 20 hours per week and a minimum of 3 days per week, including weekends.

Are there specific scheduling requirements for this position?

Yes, candidates must be available to work a flexible schedule that includes days, nights, weekends, and holidays if required to meet the needs of the business.

How does Reformation approach company culture?

Reformation promotes a people-first culture, emphasizing inclusion where everyone feels they belong and their voices are valued. They strive to create a professional, healthy, and productive work environment.

What traits are necessary for success in this Sales Associate role?

Successful candidates should possess strong interpersonal skills, be driven and self-motivated, and have the ability to interact effectively with diverse personalities.

How does Reformation ensure a unique in-store experience for customers?

Reformation uses technology to create a unique interaction between customers, employees, and the brand, contributing to an in-store experience that surprises and delights customers.

Being naked is the #1 most sustainable option. We're #2.

Retail & Consumer Goods
Industry
501-1000
Employees
2009
Founded Year

Mission & Purpose

Founded in 2009, Reformation is a revolutionary lifestyle brand that proves fashion and sustainability can coexist. Reformation combines stylish, vintage-inspired designs with sustainable practices, releasing limited-edition collections for individuals who want to look beautiful and live sustainably. Reformation infuses green measures into every aspect of the business. Setting an example for the industry, Reformation remains at the forefront of innovation in sustainable fashion—running the first sustainable factory in Los Angeles, using deadstock and eco fabrics, tracking and sharing the environmental impact of every product, and investing in the people who make this revolution possible. The brand has also established itself as a pioneer in retail innovation, developing an in-store tech concept that brings the best of its online experience to its physical doors.