FAQs
What is the role of a Sales Associate at Alo Yoga?
The Sales Associate works to achieve store sales goals by providing an authentic and excellent customer experience, connecting with guests, and educating them about Alo's products, community, and culture.
What are the key responsibilities of a Sales Associate?
Key responsibilities include driving sales, engaging with customers, building client relationships, analyzing performance reports, ensuring effective sales floor coverage, educating guests and staff, supporting store operations, and processing shipments.
What qualifications are preferred for this position?
Preferred qualifications include at least 1 year of prior work experience in a client-centric sales environment, a passion for providing exceptional customer service, high energy and enthusiasm, self-motivation, and the ability to foster genuine connections with customers.
What is the expected work schedule for part-time associates?
Part-time associates are expected to work up to 30 hours per week with a minimum shift of 4 hours. Additionally, all employees must be available to work during the company's Blackout period from the week of American Thanksgiving through the end of the holiday season in the first week of January.
Are there any employee perks associated with this job?
Yes, perks include a generous employee discount, free membership to Alo Moves, competitive medical and dental plans for full-time employees, monthly store incentives, a clothing allowance, and free yoga classes at any Alo Sanctuaries.
Does Alo Yoga provide equal employment opportunities?
Yes, Alo Yoga is an Equal Opportunity Employer and does not discriminate against applicants or employees based on various protected statuses, including race, gender, disability, and more.
What is involved in educating customers about Alo's products?
Sales Associates are expected to be knowledgeable about product features, benefits, fabric, usage, design, and care, allowing them to effectively communicate and educate customers about the brand and its offerings.
How is a Sales Associate expected to handle customer needs?
A Sales Associate should resolve client needs quickly and effectively to ensure customer satisfaction, fostering genuine connections through empathy and integrity.
What support will a Sales Associate provide on the sales floor?
Sales Associates are responsible for ensuring effective sales floor coverage by leading initiatives, engaging with customers, and supporting other areas of the business, including cash handling as needed.