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Sales Associate, Part-time - Yorkdale

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Reformation

2mo ago

  • Job
    Part-time
    Entry & Junior Level
  • Hospitality & Retail
  • Toronto
  • Quick Apply

AI generated summary

  • You need retail experience, strong interpersonal skills, a driven attitude, and flexibility to work at least 20 hours over 3 days, including nights, weekends, and holidays as needed.
  • You will drive sales, engage customers, provide exceptional service, uphold brand standards, manage inventory, support loss prevention, and maintain a positive work environment reflecting brand values.

Requirements

  • Experience working with a sales or retail organization and/or operationally intensive business.
  • Ability to work in a fast-paced setting.
  • Strong interpersonal skills and the ability to interact effectively with diverse personalities
  • Driven approach to take on new challenges with the self-motivation for your work and career
  • Part Time, Hourly:
  • Available to work a minimum of 20 hours per week
  • Available to work a minimum of 3 days per week, weekends included
  • Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

Responsibilities

  • Consistently meet and exceed sales goals.
  • Assist in clientele generation through customer engagement.
  • Contribute to an in-store experience for customers that both surprises and delights them.
  • Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.
  • Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.
  • Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
  • Understand the need for consistent inventory accuracy and controls in store.
  • Contribute to Loss Prevention in all areas of the business.
  • Uphold time and attendance policy.
  • Ensure the selling floor reflects the brand and concept standards at all times.
  • Share your deep knowledge about our product with genuine enthusiasm.
  • Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
  • Help ensure that the store environment is inspiring and our product is easily accessible.
  • Understand the core values and culture of Reformation and reflect these in all efforts.
  • Maintain and uphold a professional, healthy, and productive work environment.

FAQs

What is the primary focus of Reformation as a company?

Reformation is a lifestyle brand that combines fashion and sustainability, focusing on stylish, vintage-inspired designs while using sustainable practices. The company aims to demonstrate that fashion can coexist with environmental responsibility.

What are the essential responsibilities of a Sales Associate at Reformation?

The Sales Associate will be responsible for meeting and exceeding sales goals, engaging with customers to generate clientele, providing an excellent in-store experience, acting as a brand ambassador, maintaining inventory accuracy, and ensuring the store reflects brand standards.

What qualities are important for a candidate applying for the Sales Associate position?

Candidates should have experience in retail or operationally intensive businesses, strong interpersonal skills to interact effectively with diverse personalities, and a driven approach towards taking on new challenges with self-motivation.

How many hours per week is a part-time Sales Associate expected to work?

Part-time Sales Associates are expected to work a minimum of 20 hours per week, which includes being available for at least 3 days a week, including weekends.

Is a flexible schedule required for this position?

Yes, the Sales Associate must be able to work a flexible schedule that may include days, nights, weekends, and holidays as required to meet the needs of the business.

What is the importance of customer engagement in this role?

Customer engagement is crucial as it helps generate clientele, fosters long-term relationships with customers, and contributes to an extraordinary customer experience, aligning with Reformation's focus on sustainability and brand education.

Does Reformation provide equal employment opportunities?

Yes, Reformation is an Equal Opportunity/Affirmative Action employer and considers all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or protected veteran status.

What is the culture like at Reformation?

The culture at Reformation is inclusive, where everyone’s voices are valued, and team members are committed to innovation, excellence, and making a positive impact on society and the environment.

Reformation

Being naked is the #1 most sustainable option. We're #2.

Retail & Consumer Goods
Industry
501-1000
Employees
2009
Founded Year

Mission & Purpose

Founded in 2009, Reformation is a revolutionary lifestyle brand that proves fashion and sustainability can coexist. Reformation combines stylish, vintage-inspired designs with sustainable practices, releasing limited-edition collections for individuals who want to look beautiful and live sustainably. Reformation infuses green measures into every aspect of the business. Setting an example for the industry, Reformation remains at the forefront of innovation in sustainable fashion—running the first sustainable factory in Los Angeles, using deadstock and eco fabrics, tracking and sharing the environmental impact of every product, and investing in the people who make this revolution possible. The brand has also established itself as a pioneer in retail innovation, developing an in-store tech concept that brings the best of its online experience to its physical doors.