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Sales Associate, Part-time - Yorkville

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Reformation

2mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Toronto

AI generated summary

  • You need retail experience, strong interpersonal skills, and flexibility for a minimum of 20 hours across 3 days a week, including weekends and holidays, in a fast-paced environment.
  • You will drive sales, engage customers, maintain store standards, ensure inventory accuracy, deliver exceptional service, and promote brand values while fostering a positive work environment.

Requirements

  • Experience working with a sales or retail organization and/or operationally intensive business.
  • Ability to work in a fast-paced setting.
  • Strong interpersonal skills and the ability to interact effectively with diverse personalities.
  • Driven approach to take on new challenges with the self-motivation for your work and career.
  • Available to work a minimum of 20 hours per week.
  • Available to work a minimum of 3 days per week, weekends included.
  • Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business).

Responsibilities

  • Consistently meet and exceed sales goals.
  • Assist in clientele generation through customer engagement.
  • Contribute to an in-store experience for customers that both surprises and delights them.
  • Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.
  • Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.
  • Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
  • Understand the need for consistent inventory accuracy and controls in store.
  • Contribute to Loss Prevention in all areas of the business.
  • Uphold time and attendance policy.
  • Ensure the selling floor reflects the brand and concept standards at all times.
  • Share your deep knowledge about our product with genuine enthusiasm.
  • Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
  • Help ensure that the store environment is inspiring and our product is easily accessible.
  • Understand the core values and culture of Reformation and reflect these in all efforts.
  • Maintain and uphold a professional, healthy, and productive work environment.

FAQs

What is the main purpose of the Sales Associate role at Reformation?

The main purpose of the Sales Associate role is to meet and exceed sales goals while providing an excellent customer experience that aligns with Reformation's sustainability values.

What kind of experience is required for this position?

Experience working with a sales or retail organization and/or operationally intensive business is required.

How many hours per week are Sales Associates expected to work?

Sales Associates are expected to work a minimum of 20 hours per week.

Is weekend availability required for this position?

Yes, Sales Associates must be available to work a minimum of 3 days per week, including weekends.

What qualities are essential for a successful Sales Associate at Reformation?

Essential qualities include strong interpersonal skills, the ability to work in a fast-paced setting, and a driven approach to take on new challenges.

Is there a specific approach to customer interaction that Sales Associates are expected to follow?

Yes, Sales Associates are expected to foster a culture of excellent client experience through a customer-first mindset, building long-term loyal client relationships.

What kind of work environment does Reformation promote?

Reformation promotes a professional, healthy, and productive work environment where everyone feels they belong and their voices are valued.

Are there any specific schedules that Sales Associates should be prepared to work?

Yes, Sales Associates should be prepared to work flexible schedules, including days, nights, weekends, and holidays as required to meet the needs of the business.

Does Reformation have a policy on diversity and equal opportunity?

Yes, Reformation is an Equal Opportunity/Affirmative Action employer, providing consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or protected veteran status.

What are the expectations regarding inventory management for Sales Associates?

Sales Associates are expected to understand the need for consistent inventory accuracy and controls in-store, contributing to loss prevention in all areas of the business.

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Reformation

Being naked is the #1 most sustainable option. We're #2.

Retail & Consumer Goods
Industry
501-1000
Employees
2009
Founded Year

Mission & Purpose

Founded in 2009, Reformation is a revolutionary lifestyle brand that proves fashion and sustainability can coexist. Reformation combines stylish, vintage-inspired designs with sustainable practices, releasing limited-edition collections for individuals who want to look beautiful and live sustainably. Reformation infuses green measures into every aspect of the business. Setting an example for the industry, Reformation remains at the forefront of innovation in sustainable fashion—running the first sustainable factory in Los Angeles, using deadstock and eco fabrics, tracking and sharing the environmental impact of every product, and investing in the people who make this revolution possible. The brand has also established itself as a pioneer in retail innovation, developing an in-store tech concept that brings the best of its online experience to its physical doors.