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Sales Consultant

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Travelex

14d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Melbourne
  • Quick Apply

AI generated summary

  • You should have a passion for travel, strong communication skills, attention to detail, and preferably retail or cash-handling experience. Proven sales performance and relationship-building skills are essential.
  • You will provide excellent customer service, achieve sales targets, promote products, manage stock levels, utilize social media, and ensure compliance with company policies.

Requirements

  • Passion for Travel and positive can-do attitude
  • Excellent verbal communication and written comprehension skills
  • Able to work independently and as a member of a team
  • Enjoys working with numbers and detail in a structured environment
  • Retail, cash-handling, and/or banking experience is desirable (but not essential)
  • Ability to handle routine activities with attention to accuracy and detail
  • A strong record of performance delivery through increased sales and/or performance against KPIs
  • Ability to build and manage relationships across all levels, internally and externally

Responsibilities

  • Deliver excellence in customer service and achieve individual KPIs/targets
  • Maximize sales and promote to all customers our Travelex product range
  • Embrace the digital mindset via social media – Google reviews/Facebook/Instagram
  • Monitor stock levels and fully investigate overs and shorts (differences) and report
  • Comply with all company and location policy and procedures, including legal requirements.

FAQs

What is the working schedule for the Sales Consultant position?

The working schedule for this position is Monday to Friday from 9 A.M. to 5 P.M., totaling a 37.5-hour contract.

What company is hiring for the Sales Consultant position?

Travelex, the world’s largest foreign exchange company, is hiring for this position.

Is retail or cash-handling experience required for the Sales Consultant role?

While retail, cash-handling, and/or banking experience is desirable, it is not essential for this role.

What key responsibilities does a Sales Consultant have?

A Sales Consultant is responsible for delivering excellent customer service, maximizing sales, embracing a digital mindset, monitoring stock levels, and complying with company policies and procedures.

What attributes are important for a Sales Consultant at Travelex?

Important attributes include a passion for travel, a positive can-do attitude, excellent verbal communication and writing skills, attention to detail, the ability to work independently and as part of a team, and a strong record of performance delivery.

Are there opportunities for career development in this role?

Yes, at Travelex, there are development opportunities that will help you thrive and advance your career.

What type of training is provided for the Sales Consultant position?

The company provides comprehensive training conducted by specialized trainers.

What are some benefits offered to Sales Consultants at Travelex?

Benefits include paid parental leave, health and well-being programs, participation in a social club, and more.

How does Travelex support work-life balance for its employees?

Travelex promotes a positive, team-oriented workplace culture that values work-life balance and is inclusive and supportive.

Is previous experience in customer service mandatory for this role?

While previous experience in customer service is beneficial, it is not explicitly required for the Sales Consultant role.

Finance
Industry
1001-5000
Employees
1976
Founded Year

Mission & Purpose

Travelex is a leading global foreign exchange specialist, providing currency exchange services and international payment solutions. Operating through a network of stores, ATMs, and online platforms, Travelex caters to both individual travellers and businesses. Their goal is to simplify the complexities of foreign exchange, ensuring customers have convenient access to currency services worldwide. Travelex is dedicated to delivering exceptional service, competitive rates, and innovative solutions, making international travel and transactions seamless and efficient.