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Sales Manager

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Mindspace

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Berlin

AI generated summary

  • You must have B2B sales experience, excel in communication, multitask, make quick decisions, solve problems, build client trust, work independently, and adapt to change efficiently.
  • You will qualify leads, provide tailored proposals, follow up with customers, ensure smooth onboarding, analyze sales targets, address payment issues, execute retention plans, and support member services.

Requirements

  • Experience in B2B sales
  • Excellent team player
  • Strong Extensive experience working with various companies and stakeholders
  • Excellent oral and written communication skills
  • A ‘can do’ approach!
  • Multitasking is a must! You must be able to balance multiple projects at the same time and adhere to strict deadlines (strong time management skills are key)
  • Strong decision-maker: you need to be able to make considered, responsible decisions on a whim when things don’t go according to plan
  • You must be a thorough, self-aware worker who’s able to recognize errors and take the necessary steps to correct them
  • Getting the job done – no matter the cost – is critical. You should be a practical, creative, quick thinker who is aware that others are counting on you!
  • Problem solver – you are a highly resourceful thinker who is quick on their feet and a fast learner
  • Ability to gain the trust and confidence of a wide range/types of clients
  • Ability to work independently based on targets and goals, and raise any flags in time
  • Ability to adjust quickly to a fast-paced, changing environment
  • Ability to plan ahead with a clear focus on execution

Responsibilities

  • Qualify SMB leads - convert them to tours and closed deals (inbound & outbound)
  • Understand the customer’s needs, ensuring that solution that is provided matches customer expectations across all areas - functional, service, timeline, budget, quality, etc.
  • Provide a suitable proposal offer (Office+AR), based on Mindspace guidelines
  • Follow up with the customer, maintaining a consistent, open channel
  • Work closely with the Community Manager to achieve smooth onboarding
  • Analyze and optimize sales targets (Office+AR) for each SMB customer
  • Identify new needs/challenges for the customer and forecast future expansion
  • Make sure any payment issues are taken care of on a monthly basis
  • Execute SMB retention plan
  • Support the Customer Experience team in terms of member support and service

FAQs

What is the primary focus of the Sales Manager role at Mindspace?

The primary focus of the Sales Manager role is to manage all aspects of pre-sales and sales of our spaces, as well as ensuring customer success, retention, and upsell of services.

What are the key responsibilities of a Sales Manager at Mindspace?

Key responsibilities include qualifying SMB leads, converting them into tours and closed deals, understanding customer needs, providing suitable proposals, maintaining open communication with customers, analyzing sales targets, identifying new customer needs, executing retention plans, and supporting the Customer Experience team.

What qualifications and experience are required for the Sales Manager position?

Candidates should have experience in B2B sales, excellent teamwork abilities, strong communication skills, and a proactive 'can do' attitude.

What critical competencies are essential for success in this role?

Essential competencies include multitasking, strong decision-making, self-awareness, problem-solving, the ability to gain client trust, working independently towards targets, adaptability to a fast-paced environment, and effective planning with a focus on execution.

What benefits does Mindspace offer to its employees?

Employees enjoy benefits such as a generous annual leave allowance, meal benefits via a lunch card, gift vouchers for birthdays and Christmas, access to a mental health app, subsidized public transport subscriptions, and engaging team events.

Is there an onboarding process for new employees at Mindspace?

Yes, Mindspace provides a thorough onboarding process to ensure swift integration into the team.

How does Mindspace support employee growth and career opportunities?

Mindspace is committed to employee growth through continual career opportunities, skill development, and recognition for outstanding contributions.

What is the work environment like at Mindspace?

Mindspace offers an inspiring and nurturing work environment with a great vibe, a focus on employee wellbeing, a diverse community, and boutique design elements.

Do I need to work independently or as part of a team?

The role requires both independent work based on targets and goals, as well as effective collaboration as a team player to achieve shared objectives.

Is there support for mental health at Mindspace?

Yes, Mindspace provides access to a mental health app as part of its employee benefits to support wellbeing.

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Mindspace

Boutique flex spaces, presenting a global mindset with a local flavor.

Real Estate
Industry
51-200
Employees
2014
Founded Year

Mission & Purpose

Mindspace is a provider of flexible coworking spaces that cater to the needs of modern businesses and professionals. They offer a range of creative and collaborative work environments, including private offices, hot desks, and meeting rooms, designed to foster productivity and community. The ultimate mission of Mindspace is to create inspiring, flexible workspaces that enhance the work experience and drive business success. Their purpose is to provide a dynamic and supportive environment where individuals and companies can thrive, innovate, and connect with like-minded professionals.