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Sales Manager - China Markets

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Mandarin Oriental Hotel Group

1mo ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Sales & Business Development
  • Abu Dhabi

AI generated summary

  • You must manage key accounts, prospect new ones, conduct site inspections, understand competitors, execute sales actions, document in SFA, and speak Mandarin.
  • You will manage key accounts, prospect new clients, conduct site inspections, oversee contracts, attend trade shows, and execute sales actions while updating databases and adhering to corporate standards.

Requirements

  • Responsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set.
  • Responsible for prospecting new accounts.
  • Responsible for all segments of assigned geographical markets.
  • Conduct site inspections.
  • Adhere to the Corporate SOP’s.
  • Follow up of tentative bookings in the assigned markets.
  • Detailed knowledge of competitor set.
  • Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel.
  • Responsible for timely contracting from the client base responsible for.
  • SMART contracting to ensure optimum yielding during annual rate negotiations.
  • Attend trade shows, sales blitz, workshops, etc. in the assigned markets.
  • Assist the Director of Sales / Director of Commercial Strategy in defining an annual sales action plan and execute set actions accordingly.
  • Assist the Director of Sales / Director of Commercial Strategy with the preparation of the annual budget by providing statistics and forecasts of account productions.
  • Execute sales actions within set cost budget structure.
  • Document all sales actions in SFA (S&C).
  • Update OPERA contact database at all times.
  • Understand, and follow the Hotel's Sales Vision.
  • Participation in Duty Manager rota.
  • Mandarin Speaker preferred.

Responsibilities

  • Responsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set.
  • Responsible for prospecting new accounts.
  • Responsible for all segments of assigned geographical markets
  • Conduct site inspections.
  • Adhere to the Corporate SOP’s.
  • Follow up of tentative bookings in the assigned markets.
  • Detailed knowledge of competitor set.
  • Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel.
  • Responsible for timely contracting from the client base responsible for.
  • SMART contracting to ensure optimum yielding during annual rate negotiations.
  • Attend trade shows, sales blitz, workshops, etc. in the assigned markets.
  • Assist the Director of Sales / Director of Commercial Strategy in defining an annual sales action plan and execute set actions accordingly.
  • Assist the Director of Sales / Director of Commercial Strategy with the preparation of the annual budget by providing statistics and forecasts of account productions.
  • Execute sales actions within set cost budget structure.
  • Document all sales actions in SFA (S&C).
  • Update OPERA contact database at all times.
  • Understand, and follow the Hotel's Sales Vision.
  • Participation in Duty Manager rota.
  • Mandarin Speaker preferred.
  • Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

FAQs

What are the main responsibilities of the Sales Manager - China Markets?

The main responsibilities include key account management, prospecting new accounts, conducting site inspections, adhering to corporate SOPs, and executing sales actions within budget, among other duties related to maximizing revenue and market share.

Is Mandarin proficiency required for this position?

Yes, Mandarin speakers are preferred for this role to effectively communicate in the China markets.

Will the Sales Manager be involved in budget preparation?

Yes, the Sales Manager will assist the Director of Sales / Director of Commercial Strategy in preparing the annual budget by providing statistics and forecasts of account productions.

Are there any travel requirements for this position?

Yes, the Sales Manager will attend trade shows, sales blitz, workshops, etc., in the assigned markets, which may require travel.

What software or systems will the Sales Manager need to use?

The Sales Manager will need to document all sales actions in SFA (S&C) and update the OPERA contact database.

Are there additional responsibilities that could be assigned to the Sales Manager?

Yes, additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

Is participation in a duty manager rota required for this position?

Yes, participation in the Duty Manager rota is required.

What is expected in terms of market knowledge for this role?

The Sales Manager is expected to have detailed knowledge of the competitor set and all services provided by the hotel, along with relevant facts and figures.

How does the Sales Manager contribute to sales action plans?

The Sales Manager assists in defining the annual sales action plan and is responsible for executing the set actions accordingly.

Will the Sales Manager need to follow up on bookings?

Yes, the Sales Manager is responsible for following up on tentative bookings in the assigned markets.

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Mandarin Oriental Hotel Group

Travel & Leisure
Industry
10,001+
Employees
1963
Founded Year

Mission & Purpose

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 36 hotels and 7 residences in 23 countries and territories, with each property reflecting the Group’s oriental heritage and unique sense of place. Mandarin Oriental has a strong pipeline of hotels and residences under development, and is a member of the Jardine Matheson Group. Mandarin Oriental’s aim is to be recognized widely as the best global luxury hotel group, providing 21st century luxury with oriental charm in each of its hotels. This will be achieved by investing in the Group’s exceptional facilities and its people, while maximizing profitability and long-term shareholder value. The Group regularly receives recognition and awards for outstanding service and quality management. The strategy of the Group is to open the hotels currently under development, while continuing to seek further selective opportunities for expansion around the world. The parent company, Mandarin Oriental International Limited, is incorporated in Bermuda and has a premium listing on the London Stock Exchange, with secondary listings in Bermuda and Singapore. Mandarin Oriental Hotel Group International Limited, which operates from Hong Kong, manages the activities of the Group’s hotels. Mandarin Oriental is a member of the Jardine Matheson Group.