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Sales Manager - Full time

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Reiss

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • St Albans

AI generated summary

  • You must have supervisory experience, a background in premium retail, strong coaching skills, adaptability, excellent communication, and the ability to thrive under pressure in a fast-paced environment.
  • You will deliver exceptional customer service, inspire your team, drive sales, execute business plans, provide product knowledge, support operations, and assist in team development.

Requirements

  • Previous experience of supervising a team
  • Strong background in a customer facing role ideally within a premium or luxury environment
  • Ability to guide and coach others
  • Flexibility and ability to adapt to changing priorities
  • Ability to work in a fast-paced retail environment
  • Have excellent communication and interpersonal skills
  • Have excellent organisational and decision-making skills
  • Excels under pressure

Responsibilities

  • Delivering a premium, genuine and tailored customer service experience which exceeds our customers' expectations
  • You act as a role model; inspiring and guiding your team with dedication, integrity and genuine warmth
  • Drive sales by monitoring the team's KPIs and leading by example with exceptional service
  • Work with the store leadership team to ensure clarity of business plan is cascaded throughout the team
  • Providing an in depth knowledge of our brand and our products to our customers and your team
  • Actively engage and undertake duties that supports the store operations
  • Delivering team briefs and contribute to team meetings
  • Supporting the store management in assisting with team development

FAQs

What is the role of the Sales Manager at Reiss?

The Sales Manager will support the management team, motivate team members to achieve targets, and maintain a safe and efficient store environment.

What qualifications are needed for the Sales Manager position?

Candidates should have previous experience supervising a team, a strong background in a customer-facing role ideally within a premium or luxury environment, and excellent communication and decision-making skills.

Does Reiss provide training and development programs?

Yes, Reiss offers structured training and development programs for employees.

What kind of work environment can I expect as a Sales Manager?

You can expect a fast-paced retail environment that values premium customer service and teamwork to meet business goals.

Is there an employee discount for staff members?

Yes, employees receive a discount of up to 75% on products.

What benefits are offered to employees?

Reiss offers various benefits including a business wear allowance, a sales and service bonus scheme, a contributory pension scheme, and 25 days of holiday.

What is expected in terms of customer service?

The Sales Manager is expected to deliver a premium, genuine, and tailored customer service experience that exceeds customer expectations.

Is experience in luxury retail essential for this role?

While a strong background in a customer-facing role within a premium or luxury environment is ideal, candidates who may not meet every requirement but possess a learning mindset are still encouraged to apply.

How does Reiss approach diversity in hiring?

Reiss is committed to diversity and ensures that its people processes are fair, transparent, and promote equality of opportunity for all candidates, treating every individual with respect.

What should I do to apply for the Sales Manager position?

If you're interested in starting your story at Reiss as a Sales Manager, you are encouraged to apply now and submit your application.

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Reiss

Retail & Consumer Goods
Industry
1001-5000
Employees
1971
Founded Year

Mission & Purpose

PREMIUM, QUALITY, TIMELESS The Reiss philosophy centers on creating and producing directional, design-led menswear, womenswear and accessories. Reiss prides itself with an uncompromising commitment to delivering innovative, original products combining exceptional design, quality and value. At the heart of our business are our people. We all have a part to play in our continued success. Our people values are integral to this and support the entrepreneurial spirit that Reiss was built on: FOCUS Is all about having a clear sense of what needs to be achieved to succeed and exceed, having a strong perspective on your area of the business or your role, and knowing how you can move it forward. PASSION Is all about being committed and taking pride in your approach to your role and the brand, going the extra mile and inspiring others. DRIVE Is all about how you will make things happen as you strive for excellence, being self – motivated, ambitious and accountable for your actions.